Cashier

Position Overview

The role of the Cashier is pivotal in delivering excellent customer service by efficiently and accurately handling transactions. This involves processing customer purchases and returns, overseeing the Self-Checkout area, and providing product knowledge to assist customers effectively.

Key Responsibilities

• Deliver swift, friendly and precise service at checkout counters.
• Handle checkout and return transactions with accuracy and safety.
• Monitor and maintain the Self-Checkout stations to ensure smooth operation.
• Proactively acquire product and project insights to inform and assist customers, identifying chances for additional sales.
• Comply with all store policies and procedures to reduce product loss and shrinkage.

Head Cashier Role

• Assign tasks and positions to Cashiers in the team.
• Assist Cashiers by facilitating price verifications and approving sales transactions, markdowns, returns, and special service operations across various store departments.
• Manage first-level customer issue escalations to resolve concerns promptly.
• Contribute to training and coaching of Front End Associates and new Cashiers, using all available coaching tools to foster development.
• Preferred to have at least one year of prior Cashier experience.

Additional Information

Location: Amarillo, TX
Employment Type: Full-time, Onsite