Case Manager - Workers' Compensation

Position Overview

Join DXC Technology's Insurance Software and Business Process Services (ISB) team, a global leader in core insurance platforms that modernizes and manages insurers' core operations using deep industry knowledge and AI-driven technology. This role focuses on transforming the systems that support millions daily in the life, property, casualty, and specialty insurance markets.

Role Responsibilities

The Workers' Compensation Case Manager will be responsible for the complete management of workers' compensation claims for injured employees under a self-insured program. Key duties include coordinating medical treatments, facilitating return-to-work arrangements, and ensuring adherence to relevant laws and company policies. Collaboration with healthcare providers, employees, and management is essential to maintain a safe and efficient workplace environment.

Qualifications and Experience

• A Bachelor’s degree in Human Resources, Business Administration, Nursing, or a related field is preferred.
• At least two years of practical experience in workers' compensation case management, ideally within a self-insured context.
• Thorough knowledge of applicable workers' compensation legislation and compliance requirements.
• Proficiency with Microsoft Office applications.

Skills and Competencies

• Effective communication and interpersonal skills to liaise with multiple stakeholders.
• Strong organizational skills with the ability to manage several cases concurrently and prioritize work effectively.
• Analytical abilities for assessing complex information and making sound judgments.
• Attention to detail to ensure accuracy throughout case management processes.
• Problem-solving aptitude to identify challenges and implement timely solutions.
• Empathy and understanding to support injured workers compassionately.

DXC Culture and Benefits

• Comprehensive onboarding and ongoing development opportunities, including access to DXC University resources.
• Employee referral rewards program for bringing in talent from personal networks.
• Flexible leave policies such as purchased leave options to support work-life balance.
• Volunteer leave provisions enabling participation in charitable and emergency service activities.
• Employee Assistance Program offering support for personal and family wellbeing.
• Additional benefits including novated vehicle leasing, discounted health insurance, paid parental leave, and various other employee discounts.

Diversity and Inclusion

DXC Technology is an equal opportunity employer dedicated to building an inclusive workplace that values diverse backgrounds and perspectives. The company supports the principle of bringing your whole self to work and offers accommodations for qualified individuals with disabilities in line with company policies.

Work Model and Commitment

DXC prioritizes on-site collaboration while recognizing the importance of flexibility to accommodate employee wellbeing and productivity. The environment promotes inclusivity to enable all employees to thrive.

Important Notice

Candidates should beware of fraudulent recruitment schemes impersonating the company. DXC does not request money or personal payments at any point during recruitment and never conducts job offers via social media channels.