Auction Administrative Coordinator

About Auctions at Showplace

Auctions at Showplace, located in New York, is a premier auction house specializing in fine art, antiques, jewelry, decorative arts, and estate collections. We seek a highly organized and detail-focused Auction Administrative Coordinator to support our auction processes and deliver exceptional service to both clients and bidders.

Key Responsibilities

• Review and approve bidder registrations across various online auction platforms.
• Respond promptly to bidder inquiries and messages on auction platforms.
• Assist in preparing and distributing condition reports for potential bidders.
• Produce and supply post-auction catalogs to Sales and Cataloging teams.
• Act as the main point of contact for client services, handling phone calls and general email inquiries.
• Assist clients with telephone, absentee, and in-person registrations for bidding.
• Coordinate the scheduling of email marketing campaigns and auction site banners.
• Input and maintain sale data in the AI marketing platform.
• Monitor and document client concerns and service issues, ensuring timely follow-ups and escalating when necessary to prevent resolution gaps.
• Provide general administrative support to the auction team before, during, and after each sale.
• Collaborate with colleagues and management on directives, cross-functional projects, and other administrative tasks.

Required Qualifications

• Strong organizational abilities with acute attention to detail.
• Excellent written and verbal communication skills.
• Proficient at managing multiple assignments and meeting deadlines.
• Outstanding customer service skills paired with a professional and approachable attitude.
• Comfort working with databases, spreadsheets, and various online auction platforms.
• Competence in Microsoft Office and Google Workspace applications.
• Previous experience in an auction house, gallery, estate services, or related area is advantageous but not mandatory.

Compensation and Benefits

• Annual salary range between $42,000 and $45,000, dependent on experience.
• Full-time employment status.
• Paid vacation, holidays, and employee benefits.
• Prospects for professional development and career progression within the organization.

Ideal Candidate Profile

The perfect candidate is proactive, reliable, and enjoys navigating challenges. They thrive in a collaborative setting, communicate effectively with clients, and take great care to handle every detail accurately. They recognize that superior client service and diligent follow-through are vital for successful auction operations.

If you have a passion for art, antiques, and auctions and seek to be part of a vibrant team, we encourage you to apply.