Administrative Operations Manager

About the Role

We are looking for a diligent and adaptable Operations and Business Administrator to oversee critical daily functions encompassing Finance and Accounts, Human Resources, and Front Office Administration. Located in Hebbal/Yelahanka, Bengaluru, this full-time position reports directly to the Directors and Founder of Solasta Ayer Pvt. Ltd.

Key Responsibilities

• Manage accurate bookkeeping through Tally accounting software, including ledger entries, bank reconciliations, and voucher processing.
• Oversee cash handling, manage petty cash, vendor payments, client invoicing, and collections efficiently.
• Coordinate timely filing and compliance with statutory requirements such as GST, Income Tax deductions (TDS), Professional Tax, collaborating with external Chartered Accountants.
• Prepare comprehensive financial reports including weekly and monthly cash flow statements, income and expenditure summaries, and budget tracking for management review.
• Lead recruitment activities: sourcing candidates, conducting initial interviews, evaluating applicants, fixing pay scales, and issuing offer and appointment letters.
• Monitor attendance and leave management, and compile payroll data for processing.
• Maintain performance review processes, employee records, workplace policies enforcement, and oversee smooth offboarding including exit interviews and clearance procedures.
• Manage front office operations by welcoming visitors, handling calls and emails, courier receipt, and serving as the main liaison for external guests.
• Supervise housekeeping staff and maintain office supplies, infrastructure and equipment to ensure an efficient working environment.
• Liaise with landlords, utility providers, IT support, and various vendors to ensure seamless facility and service management.
• Support leadership with organizing company meetings, maintaining both digital and physical filing systems, and performing ad-hoc administrative tasks.

Required Skills & Attributes

• Demonstrated ability to multitask and prioritize multiple demanding responsibilities without compromising deadlines or quality.
• Maintain the highest level of confidentiality and discretion with sensitive financial and personnel information.
• Excellent interpersonal communication skills with professionalism and tact in interactions across clients, vendors, candidates, and staff.
• Proactive problem-solving aptitude with ownership mentality to quickly resolve operational challenges and bottlenecks.

Qualifications & Experience

• Bachelor’s degree in Commerce, Business Administration, or a related discipline.
• 3 to 6 years of professional experience in multi-faceted roles combining office management, accounts, and administration.
• Proficiency with Tally ERP 9 or Tally Prime for accounting functions.
• Strong command of MS Office Suite (Excel, Word, PowerPoint) and Google Suite applications.
• Familiarity with statutory portals related to GST, Income Tax, and Professional Tax filings.
• Basic understanding of Indian labor laws, taxation norms including income tax slabs, TDS, and GST compliance.