Administrative Associate

Company Overview

Dakeryn is a premier lumber wholesale and distribution company based in Canada, recognized since 1992 for reliability, robust supplier partnerships, and dedication to customer service. Operating multiple divisions globally, Dakeryn delivers quality lumber products alongside value-added solutions tailored to shifting market demands.

Role Summary

The Administrative Associate will be responsible for supporting day-to-day office operations including documentation processing, recordkeeping, and data accuracy within company systems. This role involves managing invoicing, basic financial duties, and collaborating with internal teams to facilitate efficient administrative workflows. Strong communication with both internal departments and external business partners is pivotal to this position.

Primary Responsibilities

• Enter sales, purchase, and inventory transactions into the ERP system after document verification.
• Keep transaction records meticulously organized and ensure proper filing in internal systems.
• Handle personal and team email inboxes following established procedures.
• Liaise professionally with customers, suppliers, reload centers, and logistics partners emphasizing service quality.
• Assist finance, logistics, and sales departments to ensure effective communication and prompt fulfillment of customer and supplier needs.
• Manage multiple priorities efficiently in a dynamic work environment, maintaining precise and updated records.
• Engage in cross-training with administrative colleagues to guarantee uninterrupted coverage during absences and peak times.
• Identify and suggest process improvements to enhance operational efficiency.

Required Qualifications

• Previous experience in office administration, bookkeeping, or sales support preferred; background in lumber or building materials highly valued.
• Exceptional written and verbal communication skills promoting professionalism, promptness, and relationship development.
• Strong organizational abilities with keen attention to detail; capable of working autonomously, prioritizing tasks, and managing deadlines.
• Proactive problem solver with skills to assess situations and apply practical solutions.
• Proficient in Microsoft Office Suite (Excel, Outlook, Word); familiarity with ERP or inventory management software is advantageous.
• Minimum educational requirement: High school diploma.

Benefits and Culture

• Attractive salary complemented by extended health and dental coverage.
• Comprehensive mentorship and training opportunities supporting professional growth.
• Engaging, cooperative team environment that values development and continual improvement.