Account Manager

About Sandvik Mining and Rock Solutions

Sandvik Mining and Rock Solutions is a globally recognized supplier specializing in equipment, tools, parts, services, and technical solutions tailored for the mining and infrastructure sectors. Their product range covers rock drilling, rock cutting, loading and hauling, tunneling, and quarrying, focusing on delivering high-performance products that enhance productivity, improve safety, and reduce operational costs with flexible maintenance programs.

Role Overview

The Account Manager will oversee strategically significant customer accounts by implementing effective account management strategies that align customer requirements with Sandvik's value offerings. This position demands travel to customer locations up to 50% of the time. The role equally involves strengthening customer relationships to boost market share, wallet share, and foster loyalty, as well as facilitating smooth communication between customers and internal teams to synchronize strategies.

Key Responsibilities

• Uphold the company's Environment, Health, and Safety (EHS) commitment aiming for Zero Harm to personnel, the environment, customers, and suppliers.
• Create and manage detailed Account Business Plans defining long-term growth and value co-creation for each customer account.
• Build and nurture relationships with both internal and external stakeholders to ensure effective engagement across all organizational levels to capture identified value.
• Ensure customer stakeholders across all levels fully understand the benefits of all Sandvik offerings relevant to their needs.
• Monitor account performance against the business plan expectations and make necessary adjustments proactively.

Candidate Profile

• Degree or Diploma in Mining Engineering.
• Formal qualifications in business, mining, and/or engineering.
• Proficiency in Mandarin and English.
• Basic computer literacy skills.
• Possession of a Mine Overseer certificate of competence is favorable.
• Familiarity with Sandvik's products and services is an added advantage.
• Valid driver's license required.
• Strong ability to identify and deliver customer value.
• Goal-oriented with proven success achieved through collaboration and teamwork.
• Excellent communication skills.
• Experience in business development and sales with documented growth achievements.
• Capability to devise and execute plans effectively to reach desired outcomes.
• High initiative, motivation, and determination to meet targets by ensuring exceptional customer satisfaction.

Additional Information

• Candidates must be physically and medically fit to work within mining environments.
• Applicants not meeting the stipulated minimum qualifications will not be contacted; only shortlisted candidates will be reached.
• Sandvik's recruitment process does not require any payments or fees from applicants.
• This position provides a challenging role in an international business context with opportunities for professional growth.
• Diversity within the workforce is valued as it fosters a more inclusive and effective working environment for employees, business, and customers.
• Travel to customer sites may be required up to 50% of working time.

Application Deadline

Applications close on 9 August 2026.