3rd Key

Role overview

Lids is looking for a 3rd Key team member in St. John’s, Newfoundland and Labrador. This full-time store position supports daily retail operations, drives sales through excellent customer service, and helps maintain the standards expected in a branded retail environment.

Sales focus

• Help increase revenue by delivering strong customer service and supporting sales conversion.
• Work toward or beyond individual performance goals set by the company.
• Learn to track and document associate sales performance, offering constructive feedback on strengths and opportunities while staying aligned with company goals.
• Follow visual merchandising standards, including product presentation, signage, and store cleanliness.
• Maintain a professional look in line with the dress code policy.

Operational responsibilities

• Protect company assets in accordance with LIDS retail policies.
• Help build store schedules that ensure proper coverage while staying within wage-control guidelines.
• Manage inventory accurately by receiving, transferring, processing price changes, and completing product counts.
• Keep records and documentation in line with LIDS policies and applicable state and federal laws.
• Open and close the store when required, following the Operations P&P Manual.
• Follow all LIDS policies, procedures, and standards.

Team leadership

• Take part in LIDS training programs and follow assigned sales and task goals with regular check-ins.
• Support hiring and onboarding/training of store employees on procedures and day-to-day operations.
• Promote compliance with company rules, including the care of inventory, cash, and property.
• Step in to perform subordinate duties when needed.
• Communicate professionally with employees across all levels of the business.
• Handle other tasks as assigned.

Required knowledge and abilities

• High school diploma or an equivalent credential, plus 1 year of related experience.
• Proven ability to drive sales while keeping losses low.
• Strong people skills and clear, professional verbal communication.
• Comfort using a computer and standard software applications.
• Ability to lift up to 50 pounds.
• Capability to climb ladders and work with arms overhead.
• Standing for up to 100% of the shift is required.
• Must be able to work independently with minimal supervision.

Education

Less than high school graduate or high school graduate/equivalent are noted in the source as education references; the required minimum stated for the role is a high school diploma or equivalent.

Additional notes

The source does not specify salary, bonus, openings, start date, or application deadline. Reports to: not stated.