Telesales Representative

Overview

Naviweld Power India LLP is seeking a motivated Telesales Representative to drive sales growth by closing deals and fostering strong customer relationships via phone communication.

Key Responsibilities

• Engage with prospective or current customers to inform them about company products or services following prepared scripts.
• Respond to inquiries related to products and company offerings.
• Identify customer needs by probing questions and work towards finalizing sales.
• Redirect potential clients to the field sales team when applicable.
• Maintain accurate and up-to-date customer records in the database.
• Process and manage customer orders with precision.

Qualifications and Skills

• Previous experience in telesales, sales, or customer service roles is essential.
• A proven history of meeting or exceeding sales targets, especially through phone interactions.
• Proficient with CRM software and telephone systems relevant to telesales.
• Able to quickly learn and clearly communicate product and service details to prospects.
• Fluency in English and Hindi languages.
• Excellent verbal communication and interpersonal skills.
• Ability to stay composed under pressure and manage rejection professionally.
• Strong negotiation capabilities and effective complaint resolution skills.