Technical Support Leadership
Business Information Solutions, Inc. (BIS)
Vijayawada, Andhra Pradesh, India · Full Time
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- 4 घंटे पहले
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Job description
About the Company
Business Information Solutions, Inc. (BIS), headquartered in Robertsdale, AL, operates through four divisions: digital marketing, IT, print management, and cybersecurity support. Their mission is to assist organizations with technology, cybersecurity, and business solutions by building long-term partnerships rather than just making sales.
This role is based in Vijayawada East, Andhra Pradesh, India, offering a chance to join a locally focused company culture that values professional growth and community connection.
Company Culture
BIS is a locally owned business that fosters a second-home environment with a focus on fun and performance. Employees benefit from monthly luncheons, birthday celebrations, and other social events, creating a welcoming and supportive family atmosphere.
Role Responsibilities
- Manage network infrastructure and firewall configurations.
- Deploy and maintain both virtual and physical servers.
- Oversee Office 365 security measures and management tasks.
- Deploy and manage VoIP phone systems.
- Perform software setup and configurations.
- Handle physical cabling and infrastructure.
- Diagnose and resolve IT-related issues efficiently.
- Demonstrate knowledge and acumen in cybersecurity.
Technical staff may work in help desk or field roles, with flexibility to move between these depending on workload demands.
Required Skills and Traits
- Strong leadership capabilities to guide and influence others.
- Excellent interpersonal communication skills.
- Ability to relate effectively to diverse individuals.
- Skill in simplifying technical explanations to non-technical audiences without jargon.
Benefits and Perks
- Competitive salary package.
- Company vehicle provided for field engineers.
- 7% IRA contributions funded by the company.
- Additional 4% matching contributions on 401(k) retirement plans.
- Blue Cross Blue Shield Gold health and dental insurance with the company covering half the single premium.
- Six paid holidays annually.
- Two personal days per year.
- Vacation entitlement starting at one week after one year, increasing to two weeks after three years, and three weeks after five years.
- Company-paid life insurance of $10,000.
- $10,000 cancer insurance coverage funded by BIS.
- $10,000 critical care insurance paid by the employer.
- $10,000 accidental death benefit included.
- Long-term disability insurance fully covered by the company.
- Programs for leadership training and skills development.