Team Captain

About the Role

The Team Captain serves as a shift leader and brand ambassador, guiding guests through their journey toward healthier living. You will help customers meet their fitness and nutrition goals by supporting them in selecting smoothies and retail items that fit an active lifestyle.

Key Responsibilities

• Assist guests in making informed choices on smoothies and store products tailored to their wellness objectives.
• Lead and mentor team members throughout shifts, ensuring outstanding customer service.
• Oversee daily store operational tasks to maintain an efficient and clean work environment.
• Handle difficult customer interactions with professionalism, resolving concerns promptly.
• Support management with inventory, restocking, and quality control procedures.

Required Qualifications

• Strong communication and interpersonal abilities.
• Ability to work collaboratively in a fast-paced, health-focused retail environment.
• Experience in customer service or retail preferred.
• Willingness to guide and motivate others.