Shopify Expert

Role Overview

The Shopify Expert will be responsible for managing and optimizing SjP Connect's Shopify storefront, tailored to effectively display print and signage products, with the goal of boosting online sales. The position is based on-site in Durban and involves hands-on involvement with the Shopify platform and collaboration with multiple internal teams.

Key Responsibilities

• Configure and maintain the Shopify online store to ensure smooth operation and product visibility.
• Create, update, and manage product listings with accurate descriptions, pricing, and images.
• Organize product collections and enhance site navigation for improved user experience.
• Customize Shopify themes and perform front-end adjustments using HTML/CSS to keep the storefront appealing and functional.
• Integrate necessary apps and plugins to assist with marketing efforts, inventory tracking, and customer communications.
• Collaborate closely with production and sales teams to ensure online offerings match available print and signage services and machinery.
• Monitor website performance using analytics tools to track traffic, customer behavior, and conversions, and provide recommendations based on data.

Qualifications and Skills

• Proficient in Shopify, including setting up stores, customizing themes, managing products, and integrating applications.
• Familiarity with ecommerce best practices, online merchandising strategies, and optimizing user experience.
• Skilled in writing precise and compelling product descriptions, especially for print products such as labels, stickers, banners, posters, and signage.
• Understanding or experience in print and signage workflows, with ability to coordinate effectively with production teams.
• Knowledgeable in basic web design, including HTML and CSS within Shopify, and able to troubleshoot front-end issues.
• Experience using analytics platforms to analyze site metrics and inform improvements.
• Strong attention to detail, excellent time management, and ability to thrive in an onsite team setting.
• Prior experience in ecommerce or print/signage industries is advantageous; certifications related to Shopify or web development are a plus.