Sales Representative

Key Responsibilities

• Meet monthly sales targets for overall volume, gross sales value (GSV), and net sales value (NSV) within the designated territory.
• Develop and strengthen relationships with customers to maintain and expand the existing client base, reducing customer churn.
• Understand customer requirements thoroughly and provide tailored solutions through consultative selling.
• Ensure collections align with credit terms established by the Distribution Business (DB) team.
• Identify new customer leads, initiate product trials, and onboard new customers within assigned region.
• Collaborate with the District Business Manager (DBM) to increase share of customer wallet.
• Oversee customer supply deliveries, ensuring compliance with agreed terms and procedures.
• Maintain ongoing communication and relationships across customer hierarchy, monitoring contract performance regularly.
• Promptly escalate and resolve any customer complaints to uphold service quality.
• Assist customers in optimizing their inventory and support inventory management at the distribution level by providing market insights.
• Contribute to business development efforts within the territory.
• Educate customers on new products, highlighting benefits for both customers and consumers.
• Stay informed on the latest products, technologies, and ways of working; complete all assigned training programs promptly.
• Adhere strictly to company code of conduct and legal regulations, ensuring all activities comply with BP Group, country laws, and regional policies.
• Uphold BP Values and Behaviors, leading ethically and safely, including careful management of distributor claims processes.