Sales Development Representative - Ireland

About Airwallex

Airwallex is a comprehensive payments and financial platform serving global enterprises. Supported by proprietary infrastructure and software, it facilitates over 250,000 companies worldwide, including top clients such as Brex, Rippling, Navan, Qantas, and SHEIN. Headquartered in Melbourne, Airwallex has an expansive team of 2,300 innovative technology professionals across 27 global offices. Valued at $11 billion USD, and backed by prominent investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, and Sequoia, Airwallex is spearheading the future of global financial solutions.

Role Overview

The Sales Development Representative (SDR) will collaborate closely with the SME Growth Account Executives to cultivate and qualify prospective leads, fueling the sales pipeline. The role involves engaging creatively and autonomously with potential clients, collaborating with marketing teams to design targeted, product-driven campaigns, and identifying valuable business opportunities while managing early sales funnel activities.

Key Responsibilities

• Advancing qualified leads through the sales funnel by scheduling meetings and connecting prospects with sales representatives.
• Initiating outreach to potential customers via calls or responding to marketing-generated inquiries.
• Implementing designed customer engagement strategies through diversified communication channels including calls, emails, chats, and social media.
• Building rapport with prospects to uncover their needs through effective questioning, enabling well-informed handoffs to sales teams.
• Providing prospective customers with tailored product information based on identified needs.
• Following up with interested prospects who have yet to become sales opportunities.
• Nurturing existing customer relationships through consistent communication to discover additional needs.
• Managing lead lists efficiently, meeting service level agreements (SLAs), maintaining CRM data accuracy, and aiding in weekly reporting.
• Testing and recommending outreach methods and best practices to optimize lead engagement.
• Contributing insights to marketing teams to refine targeting and messaging approaches.

Candidate Requirements

• A minimum of one year experience excelling in a Sales Development Representative or related role.
• Exceptional verbal and written communication capabilities.
• A keen interest in technology sectors.
• A motivated self-starter comfortable with a fast-paced, high-growth environment.

Benefits and Culture

Employees at Airwallex benefit from competitive compensation, equity participation, and an open, collaborative workplace equipped with amenities such as a stocked kitchen. The company encourages creativity and frequent team-building events to foster a vibrant work environment.

Additional Information

Airwallex practices strict applicant safety policies, warning against recruitment fraud and third-party solicitations. Official communications only come from @airwallex.com email addresses. The company is an equal opportunity employer dedicated to diversity and inclusivity, considering all applicants regardless of background, identity, or legally protected status. Accommodations for disabilities or special needs are welcomed.