Retail Sales Associate

About Material Depot

Material Depot is revolutionizing the home decor shopping experience in India, specializing in a wide array of premium interior products such as tiles, laminates, and wall decor. By leveraging an extensive online catalogue and direct manufacturer partnerships, the company stays ahead of design trends and accelerates new collections' launch. Trusted by over 10,000 households, Material Depot is reshaping an industry worth ₹100,000 crore by delivering smarter, faster, and more accessible home interior solutions.

Why Work Here

• Opportunity for high ownership and accelerated learning.
• Collaborative environment working closely with company founders and cross-functional teams.
• Exposure to retail operations and customer engagement promoting rapid career progression.
• Achieved profitability within three years and generates approximately $5 million annual revenue.
• Backed by prominent investors including Accel, Whiteboard, and YCombinator with $4.5 million funding.

Job Location and Type

This position is an on-site role based in Bangalore at Material Depot's experience centers, involving direct interaction with customers. The employment is full-time, offering a salary package of ₹4.2 lakhs per annum plus incentives worth ₹1.8 lakhs.

Primary Responsibilities

• Guide customers in choosing suitable materials aligned with their project requirements, tastes, and budgets.
• Deliver comprehensive and accurate product information, including features, benefits, alternatives, and usage in interior design contexts.
• Demonstrate thorough knowledge of interior design and architectural products to assist clients effectively.
• Establish and nurture lasting customer relationships for repeat business.
• Address customer queries, complaints, and concerns swiftly and professionally.
• Work cohesively with store teams to meet sales objectives.

Candidate Requirements

• Applicants should be MBA or BBA students or recent graduates.
• Possess excellent communication skills, both verbal and written.
• Exhibit a customer-centric approach coupled with strong problem-solving capabilities.
• Capable of managing multiple customer interactions efficiently.