Receptionist

Role Overview

We are seeking a Reception and Bookings Coordinator who will play a vital role in delivering outstanding customer service with a warm and engaging demeanor. This role requires teamwork, excellent communication, and a sharp attention to detail.

Benefits and Perks

• Opportunities to follow a Career Pathway including Apprenticeships and various training and development courses.
• Complimentary meals during shifts.
• Weekly salary payments.
• 28 days of paid holiday annually.
• Discounts of 20% at all company pubs and 30% on overnight accommodations at our Pubs with Rooms locations.
• Participation in a Share Save scheme.
• Enrollment in the Company Pension Scheme.

Key Responsibilities and Qualities

The ideal candidate will have prior experience in similar customer-facing roles and be an enthusiastic team member. Responsibilities include engaging actively with guests to boost sales and support business growth, managing bookings effectively, and upholding rigorous standards for administration and financial controls.

Essential Skills

• Experience thriving in fast-paced environments.
• Fluent written and spoken English.
• Knowledge of sales and catering processes.
• Proficiency in Microsoft Office suite.
• Familiarity with Open Table booking system.
• Understanding of social media platforms.