Property Assistant

Role Overview

We are seeking a dedicated Property Assistant to join our regional operations team on the Isle of Arran. In this role, you will be responsible for upholding exceptional cleaning and presentation standards across a portfolio of holiday homes, ensuring each property offers an outstanding experience for guests and homeowners alike.

Key Responsibilities

• Manage and maintain high cleanliness standards for assigned properties.
• Work closely with third-party cleaning teams to guarantee quality service, efficiency, and consistency.
• Monitor guest reviews and feedback to identify and implement improvements enhancing guest satisfaction.
• Collaborate with property owners by suggesting and supporting necessary enhancements to properties.
• Analyze performance data to optimize quality, reduce costs, and improve operational processes.
• Assist in recruiting, onboarding, and ensuring an adequate supply of cleaning partners to meet current and future needs.

Ideal Candidate Profile

• A holder of a full, clean UK driving license.
• Strong commitment to quality, attention to detail, and accountability.
• Experience collaborating with third-party suppliers or service partners.
• Ability to utilize data and feedback effectively for informed decision-making and continuous improvement.
• A proactive, hands-on approach focused on practical solutions and problem-solving.

Impact and Contribution

• Ensure properties consistently meet corporate cleanliness and presentation standards.
• Establish strong relationships with cleaning partners to enhance team performance and engagement.
• Drive improvements in guest satisfaction related to cleanliness.
• Enhance homeowner trust through proactive communication and repair or improvement suggestions.
• Support operational efficiency and cost control within the region.

Company and Work Environment

Join a people-focused international company committed to quality holiday experiences and employee growth. You will enjoy a dynamic, supportive, and fast-moving department, with abundant opportunities for professional development including role shaping and career progression both vertically and horizontally, locally and internationally.

Benefits

• Attractive discounts on holidays across multiple brands.
• Opportunities for continuous learning and career advancement.

Additional Details

This is a full-time, permanent position requiring 35 hours per week, typically 9 AM to 5 PM Monday through Saturday, with weekend flexibility essential. Candidates ideally reside on the Isle of Arran; however, applicants from the mainland who can commit to travelling during a trial period will also be considered.

We are committed to an inclusive and accessible recruitment process, ensuring equal consideration for all applicants and accommodating specific needs during interviews.