Partner Relations Consultant - Labor (Remote, US)

About the Role

Starbucks is seeking a Partner Relations Consultant focused on Labor to support employee and labor relations within its coffeehouse operations across the U.S. and Canada. This role operates remotely and functions as a pivotal resource assisting leaders and partners by addressing workplace questions and concerns, ensuring fair and consistent application of policies. The consultant acts as a balanced advocate for both partners and managers while promoting Starbucks' values and mission.

Key Responsibilities

• Provide guidance to coffeehouse leaders regarding performance management, employee and labor relations issues, company policies, and employment laws.
• Advocate for partners by actively listening to their ideas and concerns, addressing challenges with a growth mindset, and facilitating access to Partner Resources.
• Work collaboratively with peer consultants, senior partner resource business partners, labor relations, and other Partner Resources specialists to ensure aligned and equitable application of policies and procedures.
• Manage and prioritize assigned case workload with thorough documentation and communication following Standard Operating Procedures.
• Participate in projects aimed at enhancing the partner experience and operational efficiency, potentially leading project work streams.

Qualifications & Experience

• Bachelor’s degree in Business, Psychology, Education, Communication or a related field, or equivalent experience in human resources or labor relations.
• At least 4 years of experience in human resources generalist roles or operations leadership with a focus on employee and labor relations and performance management.
• Minimum 1 year of experience consulting with internal clients to identify business needs and recommend suitable solutions.
• Strong knowledge of human resources management principles and employment laws at local, state, and federal levels.
• Consultative and interpersonal skills to operate effectively in a business environment.
• Excellent verbal and written communication abilities.
• Capacity to handle multiple priorities and work both independently and collaboratively within a fast-paced, evolving setting.
• Adaptability and positivity as a catalyst for change.
• A proven track record of establishing effective working relationships via remote communication channels.
• Willingness to learn company operations, policies, and procedures.

Benefits and Perks

• Comprehensive medical, dental, vision, life insurance, and other voluntary benefits available to partners and their families.
• Access to short-term and long-term disability, paid parental leave, and family expansion reimbursements.
• Paid vacation starting from the date of hire, accrued sick leave, eight paid holidays, and two personal days annually.
• Eligibility to participate in 401(k) retirement plans with company matching, stock purchase programs, and equity incentives.
• Full tuition coverage for first-time bachelor's degrees through Arizona State University's online program under the College Achievement Plan, along with student loan management and other educational opportunities.
• Backup care and immigration-related reimbursement support.
• Vacation accrual varies by state in accordance with local laws and collective bargaining agreements, with specific maximums outlined for select states.

Additional Information

This position typically operates onsite four days per week but is described here as fully remote. Compensation varies based on several factors including experience, knowledge, location, and internal equity, and is generally not set at the high end of the pay range. Starbucks is committed to diversity, equity, and inclusion in employment and offers accommodations for applicants with disabilities. Veterans, individuals with criminal histories, and other protected classes are encouraged to apply.