Maintenance Coordinator

Job Location and Schedule

This role is based at 525 Macnaughton Ave, Moncton, NB E1H 2S8, working Monday to Friday from 7:30 AM to 4:30 PM with flexible hours.

Compensation

Hourly wage ranges from $27 to $29.

Position Overview

The Maintenance Coordinator is responsible for overseeing inventory and administrative operations within the branch to enhance maintenance efficiency, customer satisfaction, and profitability.

Key Responsibilities

• Manage branch inventory productivity ensuring timely support for services and minimizing inventory loss.
• Maintain appropriate inventory levels by ordering parts per sourcing protocols, coordinating daily with Centralized Parts Ordering to guarantee timely, defect-free supplier deliveries.
• Organize receipt and storage of parts, update PartsNet promptly, conduct frequent inventory cycle counts, and ensure part availability as required.
• Oversee new and used battery stock and maintain tire inventory with correct quantity and specifications in an orderly fashion.
• Manage timely shipment and receipt of warranty-related items, working closely with the warranty department on returns and warranty communication.
• Collaborate with Customer Service Coordinator to align repair scheduling with part availability.
• Ensure vendor accountability and accuracy of payment processing.
• Analyze processes related to inventory, maintenance profitability, warranty campaigns, cycle counts, repair order reviews, and other operational areas; propose solutions to profitability risks.
• Utilize operational systems such as ServiceNet and AS400 for problem-solving and process enhancement.
• Assist branch financial management by providing information and guidance to support branch performance and profitability.
• Complete projects and tasks assigned by Branch and District Financial Managers.

Candidate Qualifications

• Minimum high school diploma or equivalent required; higher education degree preferred.
• Strong interpersonal abilities with a collaborative mindset.
• Proficient written and oral communication skills.
• At least 2 years of customer service and operations experience.
• Preferred 2 years experience within service and parts departments.
• Quick learner with enthusiasm for teamwork and ongoing education.
• Advanced proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Consistent and reliable attendance is critical.
• Willingness to travel as needed, adhere to designated schedule, work onsite, and undergo background checks including employment, education, criminal history, and drug screening.

Physical Demands

• Must meet physical and mental requirements to perform essential job functions, with accommodations available as needed.
• Job duties involve reading, verbal and written communication, memory, analysis, and comprehension of instructions.
• Tasks require standing, walking, sitting, frequent use of hands, reaching, and occasional lifting/movement of up to 25 pounds (12 kilograms).
• Necessary vision capabilities include close focus, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Equal Opportunity

The employer promotes equal opportunities for all candidates.