HR - Training Coordinator

Role Overview

The Training Coordinator's primary responsibility is to organize, execute, and oversee the company's training programs aimed at boosting capabilities across Manufacturing, Corporate, and Sales divisions. This involves ensuring training sessions are effectively delivered, participant engagement is high, trainers are well-prepared, and learning outcomes can be measured. Additionally, this role supports the development of an internal Train-the-Trainer framework to empower designated trainers within the company to efficiently conduct standard training programs.

Primary Responsibilities

• Develop annual and monthly training calendars in collaboration with various business and functional leaders.
• Manage nominations for training, scheduling, venues, trainers, learning materials, and logistical arrangements.
• Communicate training details promptly to all participants and stakeholders.
• Keep updated records of training calendars and monitor completion against schedules.
• Coordinate diverse learning formats including classroom, virtual, on-the-job, and blended training.
• Identify and manage internal trainers and subject matter experts, facilitating their Train-the-Trainer development.
• Assess trainer readiness and enhance their presentation and facilitation skills.
• Create training aids such as trainer manuals, facilitator guides, and session plans ensuring consistency across locations.
• Observe training sessions to provide constructive feedback to trainers.
• Oversee the creation and updating of training modules, SOP-based materials, assessments, and digital content like microlearning videos and quizzes.
• Translate business and process needs into structured educational interventions aligned with company standards and policies.
• Coordinate sales capability enhancement sessions covering customer service, product knowledge, selling techniques, objection handling, and sales aptitude.
• Support onboarding and induction processes for new sales personnel and ensure broad training reach across regions.
• Manage technical, behavioral, safety, productivity, and functional training initiatives for manufacturing units, partnering with SMEs to address skill gaps.
• Facilitate competency-based certification programs and skill development efforts.
• Track attendance, completion metrics, and training impact through feedback, assessments, and evaluations.
• Monitor essential training KPIs including hours per employee, coverage percentages, mandatory training completion, assessment outcomes, and trainer effectiveness.
• Prepare and submit monthly and quarterly learning and development reports for management review.
• Maintain accurate training records within HRMS/LMS systems, ensuring timely updates of attendance, assessment results, and certifications.
• Generate training MIS reports and support efforts to digitize and automate learning operations.

Key Performance Indicators

• Complete coordination of all planned training programs according to the training calendar.
• Achieve target coverage rates across all functions and geographical locations.
• Develop a certified pool of internal trainers through Train-the-Trainer initiatives.
• Maintain minimum trainer effectiveness scores.
• Ensure 100% accuracy and prompt updating of training records within HRMS/LMS.
• Demonstrate post-training effectiveness via assessments and workplace application.
• Complete coverage of retail capability development programs.
• Ensure 100% completion of new hire training within designated timelines.
• Timely submission of monthly training MIS dashboards.
• Standardize and regularly update training content materials.

Required Competencies

• Excellent skills in facilitation and presenting training material.
• Proficiency in Train-the-Trainer methods and implementation.
• Strong coordination abilities and stakeholder management skills.
• Effective communication in English and Tamil; knowledge of Hindi is advantageous.
• Advanced skills in MS Excel and PowerPoint.
• Capability to work with large, dispersed teams.
• Competence in identifying learning needs and evaluating training effectiveness.
• Content development expertise and data-driven MIS reporting skills.
• Ability to influence and engage internal stakeholders.
• Disciplined approach to execution and follow-through.

Preferred Candidate Profile

• Between 3 and 6 years of core experience in Learning & Development or Training Coordination roles.
• Background in manufacturing, textiles/apparel, FMCG, sales, or experience working in large, multi-location companies.
• Certification in Train-the-Trainer programs.
• Experience facilitating classroom sessions or supporting internal trainers.
• Familiarity with LMS/HRMS platforms for managing learning activities.
• Proven ability to manage training across various geographic locations.
• Strong collaboration skills working with managers, supervisors, factory teams, and subject matter experts.

Summary

The ideal candidate is a certified Train-the-Trainer professional dedicated to advancing beyond mere training coordination towards establishing a robust internal training network. They will ensure consistent and standardized development of talent throughout Manufacturing, Corporate, and Sales sectors across the organization.