Job description

Position Overview

The Healthcare Data Analyst role focuses on transforming healthcare data into insightful analyses that support business and operational decision-making. The individual in this position develops reports, dashboards, and self-service analytics tools to enable data-based strategies across the organization. Acting as a subject matter expert, this analyst collaborates with business leaders, operational teams, clinicians, and provider partners to uncover opportunities, assess results, and provide actionable recommendations based on data. Core duties include designing and maintaining reporting solutions, conducting ad hoc analyses, defining requirements for new analytical capabilities, and ensuring the accuracy and reliability of data through quality control and stewardship efforts.

Analytical Scope

Analysis of medical expenses and utilization trends
Population health and risk assessment
Quality reporting metrics such as HEDIS and STAR ratings
Evaluating clinical care gaps and adherence to protocols
Measurement of provider performance and value-based care initiatives
Compliance with state and federal regulatory reporting mandates
Employer and client reporting for groups
Analytics for network management and contract performance
Benchmarking quality and operational performance
Research data support and analysis
Financial and operational performance reporting

Educational and Certification Requirements

Bachelor's degree in Data Analytics, Healthcare Administration, Informatics, Statistics, Computer Science, Public Health, Business Analytics, or related disciplines is mandatory.
No mandatory certifications or licenses required; however, preferred qualifications include certifications in Tableau, Microsoft Power BI, Databricks, or healthcare analytics/data science fields.

Experience and Skills

Proven experience analyzing clinical, financial, operational, or population health datasets.
Skilled in creating reports, dashboards, and self-service analytics for stakeholders.
Proficient with SQL, Tableau, Power BI, Databricks, and AI/ML tools for data analysis, visualization, and reporting.
Experienced in gathering and translating business requirements into analytics and reporting solutions.
Competent in data validation, quality assessment, and resolving reporting inconsistencies.
Effective communication and consultative abilities tailored to both technical and non-technical audiences.
Familiarity with healthcare data sources such as claims, electronic medical records, quality metrics, and operational performance indicators is preferred.
Experience supporting regulatory, quality, financial, and population health reporting initiatives is advantageous.

Additional Knowledge and Abilities

Strong oral and written communication capabilities.
Advanced analytical and problem-solving skills.
Ability to engage stakeholders consultatively and build partnerships.
Expertise in data visualization and dashboard development.
Understanding of data quality, data governance, and stewardship principles.
Capability to manage multiple projects and priorities concurrently with a keen attention to detail.

Employee Benefits

Comprehensive medical, dental, and vision insurance plans.
Financial assistance for adoption, fertility treatments, and surrogacy up to $10,000.
Generous paid time off including sick leave and parental/family caregiver leave.
Access to emergency backup care facilities.
Coverage options including long-term, short-term disability, and critical illness insurance.
Life insurance benefits and retirement plans with employer contributions (401k/403B).
Tuition support up to $5,250 annually and discounted educational opportunities.
Student debt repayment assistance up to $10,000.
Reimbursement for professional certifications and free continuing education units (CEUs).
Pet insurance and legal resource plans.
Eligibility for an annual discretionary bonus based on system and employee criteria.

Diversity and Work Environment

The organization values and promotes diversity and inclusion within a workforce of nearly 30,000 team members. Commitment to a tobacco-free workplace is upheld. Remote roles are available in specified U.S. states including Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Work Details

Location: Norfolk, VA
Shift: First shift (daytime hours)
Employment Type: Full-time, Remote

Healthcare Data Analyst