Front Office Agent (m/w/d)

Overview

Join Bee/Partment in Unterhaching, Bavaria, as a Front Office Agent and become part of a unique hotel experience that blends modern hospitality with innovative coworking spaces. Established in 2021, Bee/Partment offers guests flexible accommodation designed for comfort and functionality, with an emphasis on genuine warmth and exceptional service.

Responsibilities

• Serve as the primary contact for guests, ensuring a welcoming and positive first impression
• Handle check-in and check-out procedures efficiently
• Collaborate closely with the reservations team
• Attend patiently and warmly to guest inquiries with a friendly demeanor
• Manage incoming calls and postal deliveries
• Prepare regular reports as required
• Maintain cleanliness and orderliness at the reception area

Candidate Profile

• Previous work experience in front office operations
• Hotel management training or apprenticeship considered advantageous
• Strong organizational skills and ability to multitask effectively
• Positive, confident, and patient personality with adept problem-solving abilities
• Familiarity with various hospitality software systems (e.g., Gastromatic, Opera) is a plus
• Proficiency in both German and English languages

About Bee/Partment

Bee/Partment has revolutionized the lodging industry with a fresh approach, combining hotel atmosphere and coworking spaces to offer stay options that feel like a second home. The company values teamwork, open communication, and a supportive environment for both employees and guests. In line with its mission, Bee/Partment is committed to sustainability through eco-friendly operations, including GreenSign certification, use of ecological materials, and initiatives like forest and bee conservation projects.

Benefits and Perks

• Permanent employment with fair compensation
• Opportunities for professional development via the in-house ACADE[BEE] program plus 5 days of educational leave annually
• Delicious meals available at the company canteen
• Discounted hotel stays across Bee/Partment locations
• Health-related benefits such as company pension plans and access to Urban Sports activities
• Monthly asset-building allowance of 40 EUR
• Corporate discounts with numerous retailers and online stores
• Open culture encouraging feedback and recognition with anniversary bonuses
• Regular performance reviews and employee events known as [BEE]vents
• Be part of an innovative concept that fosters fresh ideas and strong team spirit in hospitality