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About the Role

Careerscape is assisting a client in recruiting a Remote Entry-Level Front Desk Coordinator to provide virtual reception support. This position entails managing incoming communications, scheduling appointments, coordinating administrative tasks, and delivering a professional experience to clients and internal teams. It is an excellent opportunity for individuals who are organized, customer-oriented, and eager to develop a career in office administration, customer service, or business operations.

The Coordinator will collaborate with internal teams, clients, and management to oversee virtual reception duties, maintain records, coordinate meetings, and support daily administrative functions in a fully remote setting. Ideal candidates have an interest in administrative support, office coordination, customer service, or operations.

Compensation

The annual salary ranges from $55,000 to $75,000, determined by experience, communication skills, organizational capabilities, and client hiring criteria. Additional benefits and compensation details will be disclosed during the recruitment process.

Key Responsibilities

Handle and direct incoming phone calls, emails, and chat messages
Schedule appointments, meetings, and virtual conferences
Greet and assist clients via virtual communication platforms
Maintain electronic records and administrative documentation
Manage calendars and meeting arrangements
Respond to general inquiries and delegate requests to appropriate departments
Prepare reports, spreadsheets, and correspondence
Update CRM and internal databases with precise information
Support onboarding and various administrative projects
Safeguard confidentiality of company and client information
Assist with general office coordination activities
Complete additional administrative assignments as needed

Qualifications and Skills

Minimum of a high school diploma or equivalent; Associate’s or Bachelor's degree in Business Administration or related field is preferred
0 to 2 years of experience in customer service, administration, reception, or office support
Strong verbal and written communication skills
Excellent organizational skills and ability to multitask effectively
High attention to detail and accuracy
Proficient with Microsoft Office, Google Workspace, and virtual meeting tools
Capable of working independently in a remote environment
Professional, reliable, and customer-focused attitude
Effective problem-solving and time management skills

Preferred Additional Qualifications

Experience using CRM or scheduling software
Familiarity with Microsoft Teams, Zoom, or Google Meet
Previous internship experience in administration or reception
Knowledge of office procedures and best practices in customer service
Genuine interest in office administration and operations

Benefits and Perks

Opportunity to work fully remotely from anywhere within the United States
Competitive entry-level salary
Medical, dental, and vision insurance coverage
Paid holidays, sick leave, and time off
401(k) retirement savings plan
Paid training and onboarding programs
Bonuses based on performance
Support for professional development and certification
Potential career advancement into roles such as Office Manager, Administrative Coordinator, Executive Assistant, Operations Coordinator, or Customer Success Coordinator
Collaborative and supportive remote work environment

Additional Information

Careerscape is facilitating the hiring process for this opportunity. By submitting an application, candidates consent to Careerscape reviewing their application, contacting them regarding this opportunity, and sharing their information with the hiring client. Careerscape may also reach out about future positions aligned with the applicant's qualifications.

This employer practices equal opportunity employment and considers all qualified candidates regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any legally protected status.

Front Desk Coordinator