Facilities Services Representative

Position Overview

The Facilities Services Representative (FSR) reports directly to the Team Lead of Hospitality Services and is responsible for maintaining cleanliness and order in non-patient care areas within the hospital environment, handling waste and linen, supporting project tasks, coordinating moves, and setting up meeting rooms for hospital events.

Required Qualifications and Skills

• Completion of Grade 12 or an equivalent mix of education and experience.
• Effective communication skills with both customers and colleagues.
• Ability to work efficiently within a team setting.
• A positive attitude and proactive approach to workplace challenges.
• Demonstrated compassion for patient comfort and care.
• Capability to read instructions, apply basic mathematics, and follow guidelines.
• Proven strong work performance and consistent attendance record in previous roles.
• Physical ability to conduct heavy lifting as required.
• Flexibility to adjust to changing schedules, tasks, and environments.
• Self-motivated to work with minimal supervision and manage responsibilities in a fast-paced context.
• Successful completion of required training within the probation period.
• Competency in handling various industrial cleaning chemicals safely.
• Adept at performing overhead cleaning tasks.
• Comfortable working using safety ladders.

Preferred Experience

• Previous experience in hospital housekeeping duties.
• Experience operating hospital-standard equipment such as auto scrubbers, burnishers, swing machines, and steamers safely.
• Skills in floor refinishing including stripping and waxing floors, and carpet cleaning.
• Experience using industrial washers and dryers safely.
• Familiarity with basic technology including computers, pagers, and smartphones.
• Clean Criminal Record and Vulnerable Sector Check.

Key Responsibilities

• Execute essential cleaning tasks ensuring cleanliness of public and non-patient areas, including care of internal and external equipment.
• Replenish supplies throughout various hospital areas.
• Manage laundry tasks such as inventory handling, distribution, and online ordering.
• Operate industrial washing and drying machines.
• Handle all core housekeeping duties including waste collection, disposal, and transportation according to established policies.
• Participate in scheduled cleaning projects as assigned.
• Maintain and operate equipment like the compactor, shredder, and bailer and keep appropriate records.
• Report maintenance requirements to the Team Lead.
• Safely transport equipment and supplies within hospital locations using correct handling procedures.

Work Environment and Location

Quinte Health operates four hospitals united by core values including inclusiveness, respect, teamwork, and commitment to improving community health. Belleville General Hospital, the largest of the facilities, provides a vibrant working atmosphere delivering diverse healthcare services. The location offers a balance of small-town warmth with urban amenities, including cultural events and outdoor activities.

Physical Requirements

• Occasional lifting of 10 to 25 pounds; occasional carrying and pushing/pulling.
• Infrequent lifting up to 60 pounds; carrying and pushing/pulling also required occasionally.
• Frequent standing and walking on hard floors.
• Occasional crouching, squatting, foot activation; rare bending, stooping, and climbing.
• Frequent use of arms and hands for reaching, handling; occasional fine motor skills needed.

Equal Opportunity Employer Statement

Quinte Health is dedicated to equal employment opportunities in accordance with the Canadian Charter of Rights and Freedoms and Ontario Human Rights Code. The recruitment process complies with the Accessibility for Ontarians with Disabilities Act to ensure fairness and accessibility. Candidates needing accommodations during recruitment or interviews are encouraged to contact Human Resources.