Employee Relations Advisor

About the Role and Organization

World Resources Institute (WRI) is dedicated to improving livelihoods, restoring nature, and stabilizing the climate worldwide through research and policy influence. Backed by a global staff of over 2,000 across many countries, WRI is committed to fostering an inclusive and equitable workplace culture as part of its 5-year strategic goals, aiming to enhance organizational infrastructure and integration.

This position reports directly to the Head of Employee Relations and is located in Kigali, Rwanda, requiring flexible working hours to accommodate international staff, potentially including evening shifts.

Key Responsibilities

• Ensure fair, respectful, and consistent treatment of employees aligned with WRI’s core values.
• Promptly carry out unbiased investigations concerning complaints and alleged misconduct.
• Prepare detailed written investigative reports.
• Provide support and guidance to local HR teams on their investigative responsibilities.
• Monitor investigation processes from initial intake through final resolution.
• Apply decisions resulting from investigations and follow up as necessary.
• Keep current with internal governance, compliance requirements, reporting obligations, and pertinent legal standards.
• Maintain accurate and confidential records within HR systems ensuring compliance.
• Promote positive employee relations and engagement through strong interpersonal collaboration.
• Deliver employee training to support policy adherence when required.

Candidate Requirements

• Minimum of 5 years’ relevant experience in employee relations or complaint investigations, preferably with exposure to multiple countries.
• A Bachelor’s degree or equivalent professional experience.
• Experience in international non-profit sectors is advantageous.
• Competence in conducting thorough and complex workplace investigations.
• Ability to interpret and apply diverse country-specific employment laws and organizational policies.
• Expertise in investigative interviewing techniques.
• Strong analytical capabilities to explore complex issues in depth.
• Excellent written communication skills to author clear and precise reports and correspondence.
• Effective verbal communication skills for engaging all organization levels.
• Interpersonal sensitivity to handle diverse cultural contexts and facilitate resolutions.
• Confident public speaking and presentation abilities.
• Proficiency with Microsoft Office or similar software.
• Must possess valid work authorization; WRI cannot sponsor visas.

Employee Benefits and Organizational Culture

• Access to a global network offering learning opportunities across diverse regions including Asia, Africa, Europe, Latin America, and the USA.
• Opportunities for career progression in a values-driven, mission-focused organization.
• Commitment to diversity, equity, and inclusion embedded in workplace culture.
• Participation in affinity and working groups to influence WRI’s future direction.
• Flexible hybrid working arrangements and adjustable work hours.
• Generous leave entitlements increasing with length of service.
• Provision of a pension scheme.

Additional Information

The salary for this position is competitive and commensurate with experience and other relevant factors. Applications should include a resume and cover letter, submitted by July 23, 2026. The role emphasizes confidentiality in investigations and fosters an inclusive environment where diversity is respected and valued.