Employee Engagement Manager

About 3i Infotech

3i Infotech is a global leader in IT products and services aiming to empower business transformations. Offering over 20 proprietary software solutions and diverse IT services, the company caters primarily to industry verticals such as Banking, Insurance, Capital Markets, and Asset & Wealth Management within the BFSI sector. With a presence in over 50 countries and a clientele count exceeding 1500—including 62 Fortune 500 companies—3i Infotech is certified with ISO standards for quality, data center operations, and management services. Its global delivery model harnesses talent worldwide to deliver tailored solutions.

Role Overview

We are looking for an imaginative, employee-focused, and strategic Employee Engagement, Culture and Employer Branding Manager. You will be responsible for crafting and implementing programs that boost employee engagement, nurture organizational culture, and position the company as a preferred employer. Your role will encompass developing engagement initiatives, managing internal communications, spearheading employer branding efforts, and organizing culture-enhancing activities.

Key Duties

• Devise and implement engagement strategies aligning with corporate priorities and core values.
• Plan and run programs such as recognition schemes, wellness activities, cultural celebrations, and awareness campaigns.
• Organize monthly engagement schedules, town hall meetings, leadership interactions, values-driven campaigns and quarterly newsletters.
• Produce internal communication content including podcasts featuring leadership talks and employee stories.
• Create initiatives that reinforce a sense of belonging and organizational culture.
• Develop the employer branding strategy in line with the Employee Value Proposition and business goals.
• Showcase company culture, personnel, values, and growth prospects through various channels to strengthen employer branding.
• Collaborate with Talent Acquisition, Marketing, and Corporate Communications to build recruitment marketing campaigns.
• Manage the employer brand’s presence on platforms such as LinkedIn, Glassdoor, Indeed, and company careers pages.
• Curate engaging content including success stories, leadership features, culture videos, blogs, newsletters, and podcasts.
• Lead employee advocacy programs to encourage brand ambassadorship.
• Pursue participation in employer recognition awards and certifications like Great Place to Work assessments.
• Track employer branding effectiveness through metrics including application conversion rates, social media engagement, and employee referrals.
• Develop and execute the internal communication strategy supporting business and cultural objectives.
• Manage annual communication calendars featuring business updates, engagement drives, leadership messages, and HR initiatives.
• Oversee all internal communication platforms—newsletters, intranet, collaboration tools, digital signage, email campaigns, and mobile systems.
• Design executive communications including CEO messages, quarterly updates, and organizational announcements.
• Plan regular town halls, leadership connects, Ask Me Anything sessions, and employee forums to facilitate two-way communication.
• Run campaigns reinforcing values, diversity, equity and inclusion, wellness, learning, innovation, and organizational change.
• Implement change communication strategies relating to transformations, policy changes, and technology implementations.
• Develop multimedia content such as podcasts, videos, infographics, blogs, and leadership interviews to boost engagement.
• Establish governance standards ensuring communications are timely, consistent, inclusive, and aligned with the company's voice.
• Measure communication impact with metrics like readership, engagement, participation rates, click-throughs, and employee feedback; present insights to leadership.
• Collaborate across HR, Business Leadership, Marketing, Communications, IT, and Learning teams to integrate communication efforts.
• Serve as the guardian of internal brand integrity, ensuring all communications embody the company’s purpose and culture.
• Function as a bridge among employees, HR, and leadership, advocating employee interests.
• Work with cross-functional teams to enhance workplace environment and employee resources.
• Upgrade internal communication channels to keep employees informed and engaged.

Qualifications and Skills

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field; Master’s degree preferred.
• Minimum of five years of experience in HR, employee engagement, or related domain with demonstrated success in improving employee experience.
• Comprehensive understanding of HR processes and employee lifecycle best practices.
• Outstanding communication, interpersonal, and leadership abilities.
• Experience with people analytics and HR technology applications to gauge engagement outcomes.
• Proven capability in designing and executing innovative employee-centric programs.