Document Controller

Overview

The Document Controller will be responsible for compiling, managing, and completing comprehensive project documentation related to customer orders, ensuring a complete history of document revisions. This role supports Project Engineering, Project Management, and Supply Chain functions by maintaining accurate and timely project documentation.

Key Responsibilities

• Assess documentation specifications and identify documents relevant to the order.
• Import and manage templates in the documentation management software, maintaining revisions according to established standards.
• Address and resolve complex punch list queries raised by third-party inspectors about documentation.
• Implement continuous improvement practices by identifying defective documentation and applying corrective and preventive measures.
• Maintain familiarity with the product range to ensure accurate documentation preparation.
• Challenge and support initiatives that promote best practices in documentation management.
• Gather essential information required for executing project documentation, including templates, language preferences, indexes, and hard copy needs.
• Coordinate translation needs and schedules aligned with order timelines.
• Engage continuously with customers and Project Engineers to manage submittals, returns, and amendments through the documentation system as per agreed schedules.
• Source and prepare material certifications for all certified products based on production traceability.
• Assist Project Managers with order documentation inquiries and provide supply updates as necessary.
• Collaborate with the shipping team to prepare and supply documentation packages.
• Participate in both customer and internal project meetings as required.

Qualifications and Experience

• Previous experience working within documentation teams.
• Familiarity with SAP ERP or comparable systems.
• Experience in a manufacturing, project-based environment or a similarly dynamic industrial setting.
• Strong communication skills with the ability to interact effectively across various levels of personnel and diverse audiences.
• High attention to detail complemented by solid analytical, critical thinking, problem-solving, and organizational capabilities.
• Proficiency in MS Word, Adobe Reader or Nitro Pro, and Excel.
• Ability to work cooperatively within a team environment and communicate well.