Business Operations Manager

About Prospert

Prospert is a specialist consultancy focused on bid management, learning, and performance enhancement for governments, community organizations, and human services providers. They work to strengthen capabilities and improve outcomes for clients.

Role Overview

We are seeking a skilled and organized Business Operations Manager to join our expanding team. This multifaceted position encompasses executive support, business operations, project administration, financial coordination, and the management of learning programs. The role involves close collaboration with the Founder & CEO to ensure smooth operational functioning across people, systems, and processes.

Key Responsibilities

• Deliver executive-level support including managing calendars, coordinating travel, and overseeing meeting arrangements.
• Oversee business administration tasks such as expense reconciliation, coordinating accounts, and assisting with reporting duties.
• Administer project-related systems, manage timesheets, and generate utilization reports.
• Assist in the development and upkeep of business processes, operational policies, and systems.
• Coordinate administration for learning programs, including registration management, communication, and workshop logistics.

Candidate Profile

• A minimum of five years in executive support, business operations, administration, or a comparable role.
• Exceptional organizational and coordination abilities.
• Proven experience supporting senior leadership or business proprietors.
• Competence in financial administration with meticulous attention to detail.
• Strong written and verbal communication skills.
• Proficiency in Microsoft 365 applications.

Familiarity with Harvest, Xero, CRM systems, or environments related to professional services is an advantage.

Why Join Prospert?

• Flexible work-from-home arrangements.
• A dynamic role offering engagement across various business domains.
• Direct collaboration opportunities with the Founder & CEO.
• A mission-driven, collaborative culture dedicated to enhancing community and client outcomes.

Recruitment Process

Candidates shortlisted will typically undergo an initial screening with a senior manager, followed by a second interview involving the CEO and Chief Operating Officer focusing on experience and suitability, concluding with reference verification. Throughout the process, candidates will receive timely updates and feedback.

Privacy Commitment

All candidate applications and personal data are managed confidentially and solely used for recruitment purposes, adhering to applicable privacy laws. Information will only be shared with parties directly involved in hiring.