Business Analyst Fixed-Term Contract

Overview

Join a significant IT transformation programme as a Business Analyst on a 12-month fixed-term contract based in Cheshire. This role offers the chance to contribute to large-scale initiatives aimed at modernizing core business systems, enhancing operational processes, and shaping the future of a national organization. You will engage with a wide range of IT projects within a Technology & Change team, collaborating with stakeholders and delivery teams to translate business requirements into effective technology solutions across different lifecycle phases.

Key Responsibilities

• Facilitate workshops and engage dynamically with stakeholders to gather in-depth business needs.
• Define project scopes, objectives, and detailed business requirements.
• Develop user stories, use cases, process maps, and detailed functional documentation.
• Analyze and improve current business processes by identifying enhancement opportunities.
• Create detailed process flows, data flow diagrams, and models of system interactions.
• Support data migration by mapping, validating, and reconciling data accurately.
• Collaborate with Solution Architects and technical teams to craft feasible solutions.
• Define requirements for reporting, dashboards, and key performance indicators in partnership with business stakeholders.
• Prepare comprehensive test scenarios, acceptance criteria, and user acceptance testing (UAT) scripts.
• Coordinate UAT activities, guiding business users through the testing phases.
• Assist in deployment planning, cutover procedures, and post-implementation support.
• Maintain close collaboration with developers, QA, and delivery teams throughout project delivery.

Candidate Profile

• Proven experience as a Business Analyst on IT and business transformation initiatives.
• Strong skills in requirements elicitation and conducting stakeholder workshops.
• Expertise in business process mapping and driving process improvements.
• Ability to author user stories, functional specifications, and acceptance criteria.
• Experienced in data analysis and defining reporting/dashboard requirements.
• Exposure to data migration, implementing systems, or running transformation projects.
• Familiar with planning and executing User Acceptance Testing.
• Comfortable working within Agile, DevOps, and Waterfall development frameworks.
• Proficient with tools like JIRA, Azure DevOps, Microsoft Visio, and Excel.
• Excellent communication, documentation, and stakeholder management capabilities.

Preferred Qualifications

• Experience in hospitality, retail, or service sector environments is advantageous.
• Knowledge of ERP, CRM, POS, or enterprise business systems.
• Familiarity with Power BI or other reporting platforms.
• Certifications such as BCS, IIBA, or Agile methodologies.

Additional Information

This role provides the opportunity to work on prominent projects that significantly affect the business, collaborating with seasoned technology experts and impacting thousands of users. The employer values diversity and inclusion and is committed to providing an equitable working environment. The recruitment agency involved offers a referral incentive of up to £500 for suitable candidate recommendations. This contract role requires on-site presence in Congleton, England.