Associate Dining Supervisor

Position Overview

At Rosewood AMAALA, delivering exceptional experiences to guests starts with ensuring outstanding experiences for colleagues. The Associate Dining Supervisor is essential in managing a top-tier dining facility for employees that upholds the resort's high standards of luxury, care, and excellence. This role reports to the Talent & Culture team and is tasked with managing all aspects of the Associate Dining Facility (ADF) to promote colleague well-being, engagement, and satisfaction in one of the world's most exclusive and remote luxury destinations.

Key Responsibilities

• Oversee daily operations of the employee dining facility, ensuring smooth service and outstanding dining quality.
• Maintain luxury hospitality standards aligned with the Rosewood philosophy in colleague dining services.
• Collaborate with Culinary, Stewarding, and Talent & Culture teams to provide diverse, nutritious, culturally inclusive meals.
• Ensure high standards of food presentation, freshness, quality, and consistent service across all meal times.
• Conduct regular health, safety, sanitation, and food hygiene inspections to enforce compliance.
• Lead and develop dining facility staff through coaching, training, and performance management.
• Collect and analyze colleague feedback to continuously improve dining options and service quality.
• Manage scheduling, staffing plans, and operational resources effectively to support smooth operations.
• Support employee engagement and wellness programs, including special events organized by Talent & Culture.
• Monitor inventory levels, maintain equipment, and manage supply stocks to prevent service interruptions.
• Prepare reports on operations, service quality, and suggestions for management review and improvements.
• Create and maintain a welcoming dining atmosphere that fosters employee satisfaction, retention, and well-being.

Qualifications & Experience

• Diploma or degree in Hospitality Management, Hotel Management, Food & Beverage, or a related discipline.
• At least 2 to 4 years’ supervisory experience in employee dining, staff cafeterias, hotel food and beverage operations, or luxury hospitality settings.
• Experience working in remote areas, luxury resorts, integrated hospitality ventures, or pre-opening projects is highly valued.
• Strong leadership capabilities paired with excellent communication and interpersonal skills.
• In-depth knowledge of food safety practices, HACCP standards, and hygiene regulations.
• Ability to operate effectively within a diverse, multicultural workforce.
• Exceptional organizational skills with focus on detail and delivering service excellence.
• Proficiency in Microsoft Office and hospitality management software systems.

Role Distinctions

Based at the visionary destination of AMAALA, this position uniquely combines luxury hospitality, operational leadership, and a focus on employee well-being, directly impacting the experience of colleagues who contribute to delivering unparalleled guest services in a remote and prestigious environment.