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Associate Center Manager

cult fit

Pune, Maharashtra, India · पूरा समय

अप्लाय करने वाले प्रथम बनिए

अनुभव
1-5 वर्ष
वेतन
INR 300,000 – INR 350,000 / year
उद्घाटन
1
की तैनाती
3 पहले
कार्य मोड
कार्यालय में हूँ
शिक्षा
Diploma in Any Specialization
पात्रता
Candidates holding a Diploma in any specialization are eligible to apply.
फिर शुरू करना
आवेदन करना आवश्यक है

आप कहाँ काम करेंगे

नौकरी का विवरण

About the Role

The Associate Center Manager serves as the primary representative of a Cultfit fitness center, tasked with ensuring a flawless member experience, boosting sales effectiveness, and maintaining operational standards. This position demands a strong sense of responsibility, customer focus, and enthusiasm for fostering a vibrant, service-oriented fitness atmosphere.

Key Responsibilities

  • Take ownership of monthly targets related to new memberships, renewals, and upselling activities.
  • Convert walk-in and trial visitors into members through effective consultation.
  • Manage the complete membership conversion workflow with precise, consistent, and timely paperwork via the portal.
  • Oversee daily center operations adhering to checklist protocols.
  • Coordinate class scheduling, ensure trainers arrive punctually, and sessions are prepared.
  • Perform daily audits of the facility to uphold cleanliness, safety, and brand standards.
  • Monitor inventory including first-aid supplies and water, ensuring replenishment as needed.
  • Identify and address operational issues such as attendance, booking challenges, equipment maintenance, or facility upkeep.
  • Establish positive relationships with members, fostering a community-centric, welcoming ambiance.
  • Handle escalations effectively to ensure smooth class experiences before, during, and after sessions.
  • Collect and document feedback from members and trainers to drive continuous improvements.
  • Maintain high standards of customer service representative of Cultfit values.

Qualifications & Skills

  • Bachelor's degree or Diploma in any specialization.
  • Between 1 to 5 years experience in sales, operations, hospitality, retail, or service-oriented roles.
  • Excellent communication and customer interaction capabilities.
  • Strong ownership mindset and analytical problem-solving skills.
  • Desirable: enthusiasm for fitness, wellness, and community engagement.

Work Schedule

Typically assigned straight shifts, either morning (5:30 AM to 2:30 PM) or evening (1:30 PM to 10:30 PM). On some occasions, split shifts may be scheduled requiring attendance during both morning (5:30 AM to 9:30 AM) and evening (5:00 PM to 10:00 PM) periods.

Additional Information

For further inquiries, contact: 8810969479.

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