E-Commerce Business Management Internship
Mumbai, Maharashtra, India · Full Time internship
Be the first to apply
- Stipend
- Stipend: INR 12,500 – INR 17,500 / month
- Duration
- 6 months
- Start
- Immediately
- Openings
- 1
Open to applicants who are full-time available for onsite internship in Mumbai, can start between Aug 6 and Sep 10, 2026, committed to 6 months, have relevant skills, and includes encouragement for women restarting careers.
- Work mode
- In office
- Education
- Any graduate
- Resume
- Required to apply
About the internship
About the Internship
This internship offers hands-on experience managing all aspects of e-commerce order fulfillment and customer relations for a premium ethnic jewelry D2C brand. You will be responsible for orchestrating the complete order lifecycle using Shopify and Shiprocket platforms while maintaining inventory flow and online catalog accuracy. Customer interactions through social media channels and periodic operational reporting also form key responsibilities.
Key Responsibilities
- Oversee the full order processing workflow from placement to delivery using Shopify and Shiprocket.
- Monitor inventory levels and coordinate with vendors and internal teams for restocking.
- Manage product listings on the Shopify site by updating catalogs and handling site maintenance.
- Communicate with customers via WhatsApp and Instagram to address queries and support video consultations.
- Handle logistics including dispatch coordination, returns, and resolving operational issues.
- Prepare weekly reports on operations and inventory status.
- Track stock movements across direct-to-consumer and offline sales channels.
- Analyze customer feedback to suggest improvements in processes.
Eligibility Criteria
- Applicants must be available for a full-time, onsite internship in Mumbai.
- The internship should start between August 6, 2026 and September 10, 2026.
- The duration commitment is six months.
- Candidates should possess relevant skills or interests related to e-commerce operations.
- Women looking to start or resume their careers are encouraged to apply.
Skill and Experience Requirements
- A minimum of one year experience is preferred; however, fresh graduates with pertinent internship experience are welcome.
- Prior exposure to direct-to-consumer, fashion, or jewelry businesses is advantageous.
- Strong organizational skills and effective communication are essential.
- Familiarity with Shopify, Microsoft Excel, CRM systems, and order management tools is preferred.
- Ability to thrive in a fast-paced startup environment requiring ownership and initiative.
Additional Benefits and Company Info
- Enjoy the flexibility of an informal dress code.
- Work with a rapidly growing startup and engage directly with leadership.
- Excellent opportunities for learning, growth, and progression to broader operational roles.
- The workplace is located in Lower Parel, Mumbai.
About the Company
Aranqa crafts exquisite gold-plated, semi-precious jewelry that beautifully imitates real gold, accommodating the needs of modern Indian women in the context of rising gold prices and fast fashion. The brand stands for elegance, quality, and timeless appeal, delivering a luxury experience that "shines like gold."