Wedding Executive

About the Company

Pullman is part of the Accor family, where a Heartist brings the brand to life through commitment, adaptability, and creativity. The group spans more than 45 brands, over 5,500 hotels, and 10,000 restaurants and lifestyle venues. The workplace is built around growth, advancement, and responsible hospitality, with every interaction aimed at creating a positive and lasting experience for guests, colleagues, and the wider community.

Role Overview

The Wedding Executive will oversee wedding sales, planning, and on-ground coordination for hotel events. The role involves converting enquiries into bookings, managing all planning details, and ensuring each wedding is delivered smoothly, within budget, and to the client’s expectations.

Key Responsibilities

• Discuss wedding needs, preferences, and budgets with both prospective and confirmed clients.
• Explain available wedding packages, venue options, menus, and hotel services.
• Market the hotel’s wedding spaces and event offerings.
• Draft quotations, agreements, and event proposals.
• Drive bookings and maintain follow-up with interested clients.
• Plan every stage of the wedding, including the ceremony, reception, décor, entertainment, and catering.
• Create detailed schedules and timelines for the event.
• Coordinate with florists, photographers, decorators, entertainers, transport providers, and other vendors.
• Ensure external vendors follow hotel standards and event timings.
• Work closely with banquet, kitchen, housekeeping, front office, engineering, and security teams.
• Share all event requirements with the relevant departments in advance.
• Deliver strong customer service throughout the full planning cycle.
• Respond quickly to questions, requests, and concerns from clients.
• Oversee wedding setup and check that arrangements match client expectations.
• Track the event in real time and resolve issues immediately if they arise.
• Monitor spend against the approved budget.
• Handle payments, invoices, and final billing.
• Carry out venue and facility checks before the event.
• Maintain high standards of cleanliness, presentation, and service quality.
• Collect feedback from clients after the wedding.
• Manage complaints professionally and look for ways to improve service.
• Keep client records, contracts, and event documents accurate and up to date.
• Prepare event reports and maintain sales records.
• Take part in wedding fairs, hotel promotions, and marketing activities.
• Develop relationships with wedding planners, travel agencies, and corporate partners to support business generation.

Qualifications and Experience

The ideal candidate should hold a bachelor’s degree or diploma in Hospitality Management, Hotel Management, Tourism Management, Event Management, Business Administration, or a similar discipline. A certification in wedding planning or event planning will be considered an added advantage.

Relevant experience of 1 to 3 years in hotel banquets, event planning, wedding coordination, or hospitality sales is expected. Prior work in a 5-star hotel or resort is preferred, and proven wedding or social event coordination experience will be beneficial. Arabic-speaking candidates have an advantage.

Skills and Attributes

Strong communication, client handling, and relationship-building abilities are important, along with sales and negotiation skills. The role also requires excellent organisation, multitasking, attention to detail, problem-solving, conflict resolution, time management, and the ability to perform well under pressure. The candidate should be comfortable working both independently and within a team.

Additional Information

Accor is committed to diversity and inclusion and aims to attract, recruit, and promote talent from varied backgrounds. The company offers a supportive environment where employees can learn, grow, and explore long-term career opportunities. It encourages people to bring their individuality to work and build a meaningful career in hospitality.

Accor’s philosophy is centered on purpose-driven work, personal growth, and limitless possibilities. Team members are invited to help shape the future of hospitality while doing work they enjoy. The brand message also emphasizes caring for the world, challenging the status quo, and embracing a limitless mindset.