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Overview

NUWAVE Communications, Inc is looking for a motivated and detail-focused AI-assisted Technical Writer to join their team. The role centers on creating and maintaining both product-related and internal process documentation in a growing business environment. Daily responsibilities include leveraging AI technologies to speed up research, drafting, and formatting stages while applying critical human judgment to guarantee high-quality, brand-consistent, and reader-friendly content.

Key Responsibilities

Support the management of product and internal process documentation.
Contribute to the growth of documentation initiatives, handling projects from simple to moderately complex.
Write, edit, and format documentation using AI tools as a fundamental aspect of content creation and revision.
Work collaboratively with technical teams to gather and verify details about company products and processes.
Ensure technical language is accessible and user-centric, aligning with content strategy and translation standards.
Review and fact-check AI-generated drafts to assure accuracy, clarity, and appropriateness of tone, emphasizing a human-in-the-loop approach for top-quality final outputs.

Required Qualifications

Proven experience as a Technical Writer, Documentation Specialist, or related role.
Demonstrated usage of AI or Large Language Model (LLM) tools within writing, editing, or publishing processes, recognizing when human oversight is essential.
Strong written and oral communication skills.
Acute attention to detail.
Ability to transform complex technical concepts into clear, easy-to-understand content.

Preferred Qualifications

Bachelor’s degree in English, Technical Writing, or a related discipline.
Experience working in fast-paced, deadline-driven settings.
Project management capabilities.
Familiarity with prompt engineering or techniques to iterate AI outputs for enhanced documentation accuracy and customization.

Tools Used

Confluence (with Scroll Content Management)
Jira
Userguiding
Microsoft Teams
AI/LLM tools for research, drafting, and workflow support

Additional Information

This position provides an excellent environment for skill development through positive mentorship and collaborative teamwork.

Technical Writer

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