Team Manager

About The Job

Lead and nurture a high-achieving team to consistently provide exceptional customer experiences aligned with Louis Vuitton's core values. The Team Manager is responsible for driving sales, developing talent, and ensuring operational excellence while exemplifying leadership traits and brand principles.

Key Responsibilities

• Recruit, mentor, and retain a motivated sales team in partnership with the Store Manager.
• Establish individual and collective goals and closely monitor performance outcomes.
• Offer continuous coaching via feedback, on-site support, and tailored development plans.
• Develop succession plans and foster a strong talent pipeline.
• Guarantee the delivery of Louis Vuitton's commitment to every client, promoting clienteling for lasting relationships.
• Support a customer-centric mindset and proactively manage client-related issues.
• Demonstrate leadership on the sales floor by actively participating in sales, cross-selling, and encouraging repeat purchases.
• Maintain a personal portfolio of clients and optimize floor management to maximize opportunities and service quality.
• Communicate corporate strategies and business targets through training and briefings to energize the team.
• Share insightful market and customer feedback with regional teams to inform business decisions.
• Execute action plans enhancing clienteling, visual merchandising, and team engagement to improve performance.
• Ensure adherence to company policies, brand standards, and grooming codes.
• Assist with inventory control and operational workflows.
• Collaborate with the Store Manager on workforce scheduling and store layout management.

Candidate Profile

• Demonstrated luxury retail experience with prior roles leading teams.
• Strong skills in people management, coaching, and team motivation.
• Commercially driven with high accountability and ownership.
• Excellent communication and interpersonal abilities.
• Capability to lead exemplarily in a fast-paced retail setting.
• Proficiency in Arabic language.

Additional Information

Louis Vuitton values individuality and strives to create an inclusive workplace that supports all employees' growth and equality. The company provides competitive benefits, comprehensive career development locally and globally, and access to top-tier industry training offering deep expertise in luxury retail.