કામનું વર્ણન

About the Role

Join a rapidly expanding direct-to-consumer supplement brand achieving multiple 7-figure monthly revenues and targeting $50 million in sales this year. Our mission promotes health through premium, highly absorbable ingredients. We're advancing quickly with a team of top performers, building a legacy brand positioned for major US retailers.

Key Responsibilities

Take full ownership of supply chain and fulfillment execution including manufacturing coordination, inventory, and third-party logistics (3PL) operations.
Forecast inventory demand across all SKUs to prevent stock shortages, monitoring daily inventory and addressing risks proactively.
Collaborate directly with manufacturers to ensure product quality, compliance, and specifications are met and drive continuous process improvements.
Oversee production schedules, purchase orders, and inbound shipments end-to-end.
Manage 3PL performance for fulfillment, returns, and outbound logistics, developing and enforcing SOPs, training partners, and maintaining SLA adherence.
Implement quality control protocols inbound and outbound, swiftly identifying defects or process failures, leading root cause analyses and corrective actions.
Identify operational bottlenecks and apply Lean principles to enhance forecasting accuracy, inventory integrity, and fulfillment speed, with ongoing dashboard development and data-driven decision support.
Integrate AI tools within forecasting, inventory management, reporting, and operational workflows to automate processes and reduce manual work.
Serve as the central operational liaison between onsite teams, international partners, customer service, and leadership, providing scheduled performance reports and seamless communication across time zones.

Candidate Profile

Proven experience owning inventory forecasting, supplier coordination, and fulfillment at scale.
Hands-on background managing end-to-end logistics including manufacturing, 3PL, and customer-facing functions simultaneously.
Expertise in creating, training, and enforcing detailed SOPs for logistics processes.
Strong analytical skills using data to drive accountability and improve performance.
Fluency with AI or automation technologies integrated into operational workflows.
Self-driven with a builder mentality comfortable with ambiguity and fast decision-making.
Excellent written English abilities for SOPs, reporting, and global stakeholder communication.
Preferred qualifications include Lean Six Sigma certification, high-growth DTC or supplement sector experience, and multi-SKU subscription inventory management.
Daily active use of AI tools is required from day one.

Why Work With Us?

High-impact responsibilities directly protecting revenue, customer satisfaction, and brand integrity.
Opportunity to collaborate with a world-class team moving rapidly and setting high standards.
Complete operational ownership with autonomy and absence of micromanagement.
Career growth prospects, including potential leadership roles for strong performers.
Performance-related bonuses rewarding successful operational execution and business scaling.
Be part of building a top-tier supplement brand with meaningful industry presence.

Compensation and Benefits

Competitive base salary complemented by performance-based incentives.
Fully remote work arrangement allowing global location flexibility.
High autonomy over your responsibilities, systems, and outcomes.
Support for professional growth aligned with company scaling and success.

Supply Chain and Operations Manager