Storeperson / Driver

Position Overview

This role entails responsibility for the efficient handling, storage, and dispatch of goods within the warehouse of Freighter Group, a company focused on providing equipment, parts, and services to the road transport industry across Australasia. The Storeperson / Driver supports maintaining accurate inventory, ensuring workplace safety, and enhancing overall warehouse productivity.

Core Responsibilities

• Manage stock by receiving, inspecting, and storing goods according to company protocols.
• Pick, pack, and dispatch orders accurately for delivery or collection.
• Maintain accurate inventory records and assist with periodic stock audits.
• Report any inventory discrepancies, damages, or losses to management promptly.
• Operate warehouse equipment such as forklifts and pallet jacks safely and efficiently.
• Maintain cleanliness and organization of the warehouse, adhering to safety standards.
• Handle and store hazardous or delicate materials following safety procedures.
• Facilitate order fulfillment including loading and unloading deliveries and coordinating with transport providers to ensure timely dispatch.
• Report workplace injuries, incidents, or near misses to supervisors immediately.
• Wear appropriate personal protective equipment (PPE) and contribute to a hygienic work environment.
• Engage actively in health and safety programs, including hazard identification and risk assessments.
• Collaborate with team members to optimize warehouse operations and perform additional duties as assigned.

Customer Focus and Interpersonal Skills

• Demonstrate respect and communication tailored to meet internal and external customer needs.
• Accept and constructively utilize feedback.
• Display leadership in teamwork environments.
• Manage time effectively, multitasking to meet deadlines.
• Exhibit problem-solving abilities.

Performance and Accountability

• Strive consistently for high performance and take accountability for personal and team results.
• Adhere to company values, acknowledge mistakes, and foster a positive work environment.
• Approach conflict resolution with a cooperative mindset and seek common ground.
• Make informed decisions to perform tasks safely, to higher standards, and with greater efficiency.

Qualifications and Experience

• Successful completion of Year 12 education.
• Practical experience working in a warehouse setting.
• Effective verbal and written communication skills.

Key Interactions

This role involves regular coordination and communication with the Parts Manager, Workshop Supervisor, Service Manager, Service Advisors, Workshop Technicians, Parts Interpreters, Sales Team, suppliers, vendors, customers, and contractors.