Senior Facilities Technician

About Raffles Hotel Singapore

Raffles Hotel Singapore stands as a rare example of a preserved 19th-century luxury hotel, showcasing a harmonious blend of historic charm, colonial architecture, and refined elegance. Known for its iconic design and exceptional service, the hotel provides discerning guests with an unparalleled experience through its exquisite suites, communal spaces, and acclaimed dining venues. A visit to Singapore is considered incomplete without experiencing the old-world grandeur of this legendary establishment.

Job Overview

The Senior Facilities Technician plays a key role in maintaining the hotel’s operations by managing daily engineering tasks, ensuring all building systems operate efficiently, and supporting emergency situations as needed.

Key Responsibilities

• Operate equipment to maintain comfortable temperatures across hotel areas.
• Manage systems that provide clean and hot water to hotel services.
• Ensure clear television and satellite signals reach guest suites.
• Provide audiovisual support for hotel events.
• Support emergency operations teams promptly and effectively during crises.
• Troubleshoot and repair equipment and facility breakdowns during shifts.
• Replace faulty components such as lighting bulbs when needed.
• Respond swiftly to technical requests from guests and hotel patrons.
• Take daily meter readings for utilities and monitor equipment operation.
• Conduct patrols to assess fire and safety risks and verify lighting operation schedules around the property.
• Manage hotel plant facilities to support operations efficiently, including preventive maintenance.
• Repair and maintain furniture and building surfaces to high standards.
• Operate hotel elevators, dumbwaiters, swimming pools, water features, fire protection, drainage, sanitary systems, television, public music, lighting, and dimming controls as required.
• Uphold company values such as guest passion, sustainable performance, innovation, trust, and respect in all tasks.
• Contribute to corporate initiatives related to sustainability, social responsibility, diversity, and inclusion.
• Perform additional duties as assigned.

Candidate Profile

• Possess a Nitec Certificate in Building Facilities Maintenance, Electrical/Electronics, Air Conditioning Servicing, and/or Plumbing.
• Have a minimum of one year of relevant experience.
• Demonstrate proficiency in Microsoft Office applications.
• Possess thorough engineering knowledge relevant to the hotel environment.
• Plan tasks proactively with excellent communication skills to interact across all colleague levels.
• Exhibit professionalism centered on service and teamwork with adaptability to changes.
• Possess a strong sense of urgency and ability to prioritize effectively.

Additional Benefits

• Provided duty meals.
• Employee discounts and preferential room rates at Accor Hotels globally.
• Flexible benefit options covering dental, optical, vacation expenses, and children’s education.
• Medical and wellness benefits.
• Comprehensive insurance coverage.
• Opportunities for career growth locally and internationally.
• Broad learning and development programs.