Sales Manager II

About Swiggy

Swiggy is India's foremost on-demand delivery platform, recognized for its technologically advanced logistics and consumer-centric solutions. Operating in over 500 cities nationwide, it partners with hundreds of thousands of restaurants and employs more than 5000 staff members, supported by a network of over 200,000 independent delivery personnel. Leveraging extensive machine learning technology and processing vast data daily, Swiggy ensures a rapid, smooth, and dependable delivery experience to millions of customers. Since its inception in 2014 as a hyperlocal food delivery company, Swiggy has evolved into India's top on-demand convenience platform, delivering both exceptional customer service and a rewarding workplace for its employees.

Role Overview

The Sales Manager will take charge of acquiring and nurturing partnerships with single-outlet independent restaurants within a designated city area. This role serves as the primary liaison for these restaurant partners, aiming to comprehend their business, address their challenges, and foster growth in terms of order volume, brand visibility, and consumer engagement.

This position demands a consultative, field-based approach, requiring adaptability, resourcefulness, and a sincere commitment to the success of partnered restaurants. The role offers growth opportunities in consultative sales expertise, deep knowledge of restaurant operations, and career advancement pathways.

Core Responsibilities

• Manage a designated geographic territory by establishing strong, fruitful relationships with assigned restaurant partners.
• Conduct frequent face-to-face interactions, demonstrating product features, analyzing return on investment, and showcasing the mutual benefits of collaboration with Swiggy.
• Employ consultative sales methods by assessing restaurant needs based on their current sales channels, logistics, marketing investment, and growth objectives, positioning Swiggy's offerings as solutions.
• Oversee the full lifecycle of the partnership monthly, including pitching, negotiations, activation, and sustained support.
• Utilize data analytics to monitor adoption rates, identify growth barriers, resolve problems, and adjust strategies as needed.
• Assume responsibility for revenue targets within your territory, managing your sales pipeline and conversion metrics diligently.
• Exhibit advanced proficiency in Excel or equivalent spreadsheet software to manage and report daily activities and performance data.
• Stay informed on industry trends, competitive conditions, and local market factors, providing field feedback to influence product development.
• Conduct approximately 80 to 90 in-person meetings with restaurant partners monthly.

Candidate Profile and Requirements

• Possess 0 to 2 years of experience in B2B sales, field sales, or business development, ideally within FMCG, food and beverage, or hospitality sectors.
• Demonstrate a proven record of achieving or surpassing sales targets and effectively managing personal sales pipelines.
• Understand the 24/7 nature of the restaurant business with a commitment to drive growth in an assigned portfolio of restaurant clients.
• Exhibit strong data handling capabilities, including advanced Excel skills such as pivot tables, VLOOKUP functions, and dashboard creation without external assistance.
• Hold a postgraduate degree, preferably in marketing or sales.

Mandate

Employees are required to be physically based in their assigned posting location or respective office.

Equal Opportunity Statement

Swiggy is committed to equal employment opportunities and considers qualified candidates without regard to race, color, religion, gender, disability, or any other legally protected characteristics.