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Overview

The Sales Manager for Car Loans is entrusted with expanding the bank's customer base by acquiring new clients for car loan products across specific locations in India. This role requires active direct customer engagement, promoting loan options tailored to customer needs, and ensuring service delivery of exceptional quality. The incumbent will analyze client requirements, comply with all regulatory and organizational policies, and contribute to portfolio growth and quality maintenance. Additionally, driving digital adoption and nurturing team capabilities to align with the bank's strategic goals is a crucial aspect.

Primary Responsibilities

Identify and acquire new car loan customers within the assigned territory and target segment.
Achieve and surpass monthly acquisition goals by understanding transaction banking requirements.
Regularly communicate customer needs and business prospects to Relationship Managers.
Adhere strictly to established sales protocols and internal standard operating procedures.
Ensure full compliance with both bank policies and external regulatory mandates.
Secure high-quality sourcing in alignment with the bank’s credit and operational frameworks.

Secondary Responsibilities

Promote a collaborative team environment focused on digital enablement to better fulfill customer expectations.
Lead initiatives supporting the bank’s objectives for rapid business growth.

Qualifications and Experience

Graduation in any discipline is mandatory; postgraduate degrees are advantageous.
Between 2 to 7 years of relevant sales experience, preferably in car loans or retail lending segments.

Skills and Attributes

Strong verbal and written English communication skills are required.
A customer-centric mindset emphasizing service excellence.
Capability to assess customer demands and pinpoint new business opportunities.
Familiarity with car loan products and banking operational dynamics.
Dedication to maintaining compliance and operational discipline.
Leadership skills with an ability to mentor team members.
Experience with digital banking platforms and automation techniques.

Key Performance Indicators

Loan disbursal volumes.
Business growth parameters.
Conversion ratio from file submissions to disbursal.
Effectiveness of third-party disbursal efforts.
Insurance product penetration rates.

Sales Manager - Car Loans

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