Regional Administration Executive

About the Company

Titan Company is a premier manufacturer of India's leading watch brand and the only national jewellery brand. A joint venture between the Tata Group and Tamil Nadu Industrial Development Corporation (TIDCO), Titan stands as the world's sixth largest watch manufacturer and the foremost watch producer in India under brands like Titan and Sonata. The product offerings encompass watches, clocks, accessories, and jewellery in contemporary and traditional styles. With manufacturing units in Hosur, Dehradun, and Goa, Titan exports watches to around 40 countries and precious jewellery under the Tanishq brand to Europe, USA, Middle East, and Australia.

Titan boasts one of the largest retail chains globally, including 164 exclusive 'The World of Titan' showrooms and 144 multibrand Time Zones outlets for watches. The Tanishq division operates 83 boutiques nationwide.

Key Responsibilities

• Manage administrative functions such as facilities, housekeeping, pantry services, utilities, transport, and support services across multiple sites.
• Ensure upkeep and availability of office infrastructure, assets, and amenities.
• Develop, monitor, and control budgets related to administration and facilities, focusing on cost efficiency.
• Maintain comprehensive documentation, records, MIS reports, and ensure audit readiness.
• Oversee complete security operations involving guarding, access control, CCTV surveillance, and incident management.
• Deploy and supervise security personnel at various locations.
• Conduct frequent security risk assessments, safety drills, and inspections.
• Liaise and coordinate with local authorities like Police, Fire Departments, Municipalities, Guard Boards, and regulatory bodies.
• Identify, onboard, and negotiate with vendors providing administration, facility, and security services.
• Monitor SLAs, conduct performance evaluations, handle renewals, validate invoices, and resolve discrepancies.
• Manage inventories of consumables, stationery, uniforms, administrative assets, and equipment.
• Perform periodic physical verification of inventory and address shortages or losses.
• Ensure compliance with statutory, regulatory, safety, and security standards.
• Support internal and external audits and implement corrective measures where necessary.
• Establish SOPs for safety protocols, emergency preparedness, disaster management, and health, safety, and environment (HSE) initiatives.
• Lead and supervise administrative executives, supervisors, and outsourced personnel.
• Collaborate with HR, Finance, IT, Projects, and Business teams to ensure smooth service delivery.
• Serve as the primary point of contact for all administration and security-related issues at assigned sites.

Qualifications and Experience

• Graduate or Post Graduate qualification; MBA or PGDM preferred.
• Minimum 8 to 12 years of experience in retail administration, security management, and housekeeping.
• Proven track record in managing administrative operations across multiple retail locations.
• Proficiency in Marathi is preferred along with strong command of English.
• Strong knowledge of vendor negotiation, contract management, budgeting, cost control, and MIS reporting.
• Awareness of local statutory and regulatory frameworks.
• Excellent leadership, communication, stakeholder management, problem-solving, risk mitigation, and crisis handling capabilities.