Receptionist - Arcade

Overview

We are seeking a full-time Receptionist to join a contemporary family entertainment destination located in Dubai. This role involves welcoming guests, sharing information about games and promotions, and facilitating bookings including bowling schedules and VIP room reservations.

Key Duties

• Greet and assist visitors by providing detailed information about the facility's offerings and promotions.
• Manage customer registrations and execute POS transactions including payments, and card loading or reloading, with precision in handling cash.
• Ensure excellent customer service is maintained in line with company standard operating procedures as well as adherence to safety protocols.
• Carry out opening and closing operational procedures efficiently on a daily basis.

Qualifications & Experience

• At least 2 years of work experience in environments such as Family Entertainment Centers, arcades, bowling alleys, trampoline parks, or related entertainment venues is preferred.
• Familiarity with POS systems and basic proficiency in Microsoft Office software applications.
• Strong interpersonal skills coupled with excellent communication and customer service abilities.