Quality Manager

About the Role

ROSS Group seeks a dynamic and seasoned Quality Manager to oversee the Quality Department across our Engineering, Construction, and Manufacturing divisions. Reporting directly to the Group Directors, this role involves shaping and executing the Group's Quality Strategy, ensuring full compliance with ISO 9001, ISO 13485, and EN 1090 Factory Production Control (FPC) standards. You will spearhead audit programs and champion continuous quality enhancements to uphold the highest standards throughout the organisation.

Key Responsibilities

• Direct quality management efforts across Ross Engineering, Ross Construction, and Ross Polymer, maintaining adherence to ISO 9001:2018, ISO 13485:2016, and EN 1090 standards.
• Coordinate internal audits, conduct management reviews, and prepare for external audits to ensure successful certification outcomes.
• Standardise and optimise Quality Management System (QMS) documents such as SOPs, procedures, and forms across various business units, guaranteeing alignment with customer and regulatory expectations.
• Manage EN 1090 compliance within Ross Engineering including control of fabrication processes, weld traceability, and maintenance of quality documentation for CE marking.
• Plan and execute comprehensive internal audits across departments, identifying non-conformities and driving corrective measures to sustain QMS effectiveness.
• Investigate product failures to determine root causes, develop robust non-conformance handling and CAPA systems facilitating rapid resolutions and improvements.
• Provide training sessions on ISO standards, process controls, documentation protocols, and quality practices to multidisciplinary teams.
• Collaborate closely with Production and Procurement departments to enhance product quality and supplier performance.
• Lead digital transformation projects related to QMS, including data analytics, dashboard creation, and document control systems.
• Foster a proactive culture of quality awareness organisation-wide, encouraging continuous quality management enhancements.
• Support Tender Submissions and Prequalification processes by preparing quality documentation that meets contract, ISO, and client-specific requirements, enabling successful project bids.

Candidate Profile

• Degree holder in Engineering, Manufacturing, Mechanical Engineering, Quality Management, or a related field.
• Minimum of five years' experience implementing and improving Quality Management Systems.
• IRCA Certified Lead Auditor qualifications in ISO 9001 QMS, ISO 14001 Environmental Management, and ISO 13485 Medical Device Quality Management Systems.
• Comprehensive expertise with EN 1090 Factory Production Control and welding quality standards (ISO 3834, EN ISO 9606, EN ISO 5817, EN ISO 14731) alongside CE Marking requirements.
• Strong organisational, project management, and stakeholder engagement capabilities to liaise with clients, certification bodies, consultants, and internal teams effectively.
• Proficiency in Microsoft Office 365 and familiarity with quality management software such as SafetyCulture/iAuditor and Procore.
• Valid Irish driving licence with the flexibility to travel to various company, client, and supplier locations as necessary.