Public Area Cleaner

About RBH

At RBH, we value our employees immensely and prioritize their well-being. Our commitment to workplace diversity, health & wellness, sustainability, and individuality distinguishes us in the hospitality sector. We are proud to be recognized among the Top 30 Best Places to Work in Hospitality and continuously seek enthusiastic talent to join our team.

Our Hotel Benefits

• Discounted hotel room rates available for employees and their friends and family
• Additional leave day granted on your birthday
• Improved maternity, adoption, and shared parental leave policies
• Support for professional development via course sponsorship
• 30% discount on food and beverages at RBH hotels
• Refer a Friend program with a reward of £250 for each successful referral, up to five referrals
• Flexible working arrangements to suit your lifestyle
• Wagestream service, allowing choice on payment timing and frequency
• Life insurance coverage
• Access to an Employee Assistance Programme for support
• A variety of social and wellness activities throughout the year
• Complimentary meals on duty, saving you over £1000 annually

Role Overview

As a Public Area Cleaner, you will be responsible for ensuring all public spaces in the hotel, such as lobbies, hallways, restrooms, and elevators, are clean, safe, and welcoming. Your role involves routine cleaning tasks, supply management, guest assistance, reporting maintenance needs, and helping prepare event spaces.

Key Responsibilities

• Maintain and present all public areas to high cleanliness and safety standards
• Carry out regular duties including dusting, vacuuming, mopping, and sanitizing surfaces to uphold hygiene
• Monitor and replenish supplies like toiletries, towels, and sanitizers in restrooms and other public zones
• Respond efficiently to guest requests for cleaning assistance or support, delivering excellent customer service with a professional demeanor
• Report maintenance or safety issues and equipment requirements to supervisors promptly
• Assist in event and special occasion setups to ensure public areas are guest-ready

Candidate Requirements

• Previous experience in cleaning or housekeeping is advantageous but not mandatory; full training will be given
• Strong attention to detail with a dedication to maintaining immaculate and inviting public spaces
• Good communication and interpersonal abilities to interact courteously with guests and colleagues
• Capability to work independently, stay organized, and manage time effectively to complete tasks
• Physical ability to perform repetitive cleaning tasks, including standing, bending, lifting, and moving supplies as required
• A proactive approach to safety and adherence to all health and safety protocols

Equal Opportunity Statement

RBH Hospitality Management is committed to equality and inclusion in employment. We foster a diverse workforce and a culture that puts people first. Reasonable adjustments can be arranged during the recruitment process upon request.