Product Manager

About the role

FMG is seeking an experienced, customer-focused Product Manager to help create positive impact for rural and provincial communities across New Zealand. In this position, you will be accountable for the performance of assigned products or product groups against agreed goals, including customer outcomes, regulatory obligations, operational efficiency, profitability, and innovation.

You will take ownership of product risks, issues, and improvement opportunities, while leading product change initiatives across the organisation. Working within the Product Development and Review Framework (PDARF), you will assess opportunities, build business cases, obtain the required resources, and drive delivery through to completion. The role also involves coordinating business impacts across functions, keeping stakeholders aligned, and tracking the results of product initiatives.

A further part of the role is helping the wider business understand the products, clearly communicating product intent, and ensuring enhancements continue to match customer expectations and market needs.

Vacancies

There are 3 openings in total: 1 permanent position and 2 fixed-term roles for 24 months.

Key responsibilities

• Track product results throughout the lifecycle to support fair customer outcomes and strong overall performance.
• Spot underperforming areas and turn them into practical improvement actions, including formal recommendations.
• Drive product change and new product work from start to finish using the PDARF process.
• Offer specialist product advice and help interpret requirements across the business, including support for risk, compliance, and customer resolution teams.
• Actively identify ways to streamline, improve, and innovate products so they better serve customer and market needs.

About you

You are likely an experienced product professional with deep knowledge of insurance or financial services, along with a strong understanding of product and risk management. You can stay customer-centred while balancing regulatory requirements and commercial outcomes.

You should be comfortable working with data, identifying patterns, and using insight to shape practical solutions. Strong relationship-building skills are important, as is the ability to collaborate across teams and influence stakeholders effectively. You will also need a proven track record of leading product delivery and change initiatives end to end in a complex environment.

What FMG offers

FMG provides a people-first culture and a range of benefits designed to support wellbeing, learning, and contribution.

• 4% employer contribution to superannuation
• Flexible working arrangements
• Five paid professional development days each year
• Two paid wellbeing days each year
• One paid give-back day each year

Additional information

This role is based in Wellington, New Zealand and is a full-time, onsite position. Applications close at 5:00 pm on Sunday, 19 July 2026.

Who this role suits

This opportunity is well suited to people who are passionate about strengthening rural communities, enjoy working in a collaborative team, and want to contribute to a purpose-led organisation with a strong culture.