Partnership Manager

About NCS

NCS is a premier AI technology services provider with a workforce of 15,000 professionals across the Asia Pacific region. As a subsidiary of the Singtel Group, NCS integrates AI capabilities with robust digital resilience to offer clients enhanced agility and industry-specific expertise across multiple sectors. The company leverages a strong global partner ecosystem to transform service delivery and drive substantial business impact.

Role Overview

The Partner Ecosystem Manager role involves spearheading strategic collaborations with technology partners, expanding the partner ecosystem, and executing joint go-to-market strategies. This position requires close coordination with Sales, Pre-Sales, and Practice teams to enhance partner integration, generate partner-led opportunities, and promote business expansion through a structured partner engagement framework.

Key Responsibilities

• Manage and nurture relationships with technology partners and alliances, focusing on Infrastructure, Cybersecurity, Cloud, Data, AI, and Digital Resilience domains.
• Develop and implement joint business plans and go-to-market strategies aligned with organizational priorities.
• Facilitate executive-level engagement and reinforce strategic alignment with key partners.
• Identify prospects for deeper collaboration, optimizing solution positioning and market growth.
• Drive partner-led revenue growth by supporting co-selling efforts, joint campaigns, partner events, and overall ecosystem initiatives.
• Coordinate with Sales and Practices to uncover new opportunities and engage partners early in strategic pursuits.
• Support the positioning and promotion of integrated, AI-enabled offerings via the partner network.
• Assist in administering a tiered partner coverage model and aligning portfolio offerings across technology domains.
• Track and report on partner performance metrics including revenue influence, pipeline progression, engagement quality, and adherence to compliance and contractual obligations.
• Serve as a liaison among Sales Specialists, Pre-Sales, Finance, Legal, Marketing, and Operations to ensure seamless coordination and communication.

Qualifications and Experience

• Bachelor’s degree in Business, Technology, Engineering, or a related field.
• 5 to 10 years’ experience in partner management, alliances, sales, business development, or technology ecosystems.
• Preferably experienced within system integrators, technology, cloud, cybersecurity, or consulting sectors.
• Comprehensive knowledge of enterprise technology landscapes such as Cloud, Cybersecurity, AI, Infrastructure, and Digital Transformation.
• Understanding of AI ecosystems and how partnerships can facilitate customer adoption effectively and securely.
• Proven stakeholder management and communication skills capable of engaging technical and business audiences alike.
• Strong commercial insight and relationship management skills, with a proactive approach in a dynamic environment.

Preferred Skills

• Experience collaborating with hyperscalers, cybersecurity vendors, AI platform providers, or strategic technology alliances.
• Familiarity with co-selling frameworks, marketplace ecosystems, and partner-driven go-to-market models.
• Background in regional or cross-functional coordination.
• Exposure to partner tiering strategies, ecosystem development, or portfolio go-to-market initiatives.

Success Indicators

• Enhanced growth in partner-influenced pipelines and revenues.
• Improved depth and quality of strategic partner relationships.
• Effective execution of joint go-to-market strategies.
• Expanded ecosystem alignment and engagement efficiency.
• Contributions supporting secure, responsible AI adoption and digital resilience through ecosystem partnerships.

Additional Information

NCS embraces core values known as AEIOU: Adventure, Excellence, Integrity, Ownership, and Unity. The company is dedicated to impactful outcomes encompassing client value, staff development, and future readiness. Prospective candidates are expected to resonate with these principles in their personal and professional lives.

Please be vigilant against fraudulent job communications. Official correspondence will only originate from verified @ncs.com.sg email addresses. Confirm any suspicious communications by contacting [email protected].