Office Manager

About the organisation

Regis is a purpose-driven aged care provider focused on delivering meaningful support to older people and their families. Its approach centres on understanding individuals deeply, not just meeting basic needs, and on creating positive impact that can be felt in everyday care. The organisation supports more than 10,000 residents and clients across residential aged care, home care, retirement living, day therapy and day respite services.

With more than 84 locations and 12,000 employees across Australia, Regis offers a large and inclusive environment where people can grow their careers and contribute to better experiences for residents, families and colleagues.

About the role

Regis is looking for an Office Manager for its The Gap location in Queensland. This role is responsible for the home’s administration function, managing rosters for multidisciplinary teams, and coordinating recruitment activity. The position also supports strong customer service standards, helps maintain compliance with aged care requirements, and works closely with the leadership team to keep the home operating smoothly.

Key responsibilities

• Keep all company, resident and employee information confidential.
• Coordinate staff training, orientation, compliance records and education tracking.
• Manage rosters, staff allocations and employee file administration.
• Handle invoice reconciliation and order processing for clinical, support services and administrative teams.
• Process timesheets, support payroll coordination and respond to employee questions.
• Complete general administrative duties to support the day-to-day running of the home.
• Assist with HR activities such as recruitment, onboarding and collecting employee compliance documents.

What you will need

• Experience in administration in a busy, fast-moving work environment.
• Strong written and verbal communication skills.
• Confidence using Microsoft Office and internal systems.
• Good interpersonal ability with strong multitasking skills.
• A dependable, organised and proactive approach to work.
• Previous office manager experience in healthcare or aged care is preferred.
• Ability to take initiative, work independently when needed and support the team proactively.

Benefits and culture

• Flexible working arrangements designed to support work-life balance and wellbeing.
• Opportunities for development and long-term career growth.
• Support to explore new pathways and specialisations across Australia.
• Salary packaging through Maxxia.
• Discounts on health insurance and gym membership, plus free access to counselling, financial guidance and personal support.
• Employee referral rewards for recommending suitable candidates to Regis.
• Recognition and reward programs that acknowledge strong performance.

Additional information

Working in residential aged care requires satisfactory background checks, which may include an NDIS check or police check depending on the role, along with current flu vaccination for the year and proof of required certifications.

Why this role matters

This is a chance to contribute to a workplace that values kindness, respect, safety and collaboration. Regis promotes a culture where employees are supported both professionally and personally, and where their work helps improve the lives of older people now and into the future.