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About the Role

As an IT Recruiter based in Auckland, you will play a key role within a growing IT services company that values sharp judgment, empathy, and collaboration. This permanent, full-time position involves managing end-to-end recruitment processes focused primarily on the New Zealand market, though you will occasionally support hiring efforts in other company locations. You'll work closely with hiring managers and senior stakeholders in a small, supportive team environment that views recruitment as a collaborative relay rather than a solo sprint.

Key Responsibilities

Lead initial recruitment conversations to refine and clarify hiring briefs with managers.
Create and post compelling job advertisements tailored to target candidates.
Proactively source and engage potential candidates through direct outreach.
Conduct thorough candidate screenings assessing technical fit, communication skills, motivations, and alignment with company values.
Coordinate interviews efficiently and manage the overall candidate journey, maintaining clear communication throughout.
Manage candidate expectations and facilitate offer processes professionally.
Identify and challenge any unclear or overly complex hiring procedures to streamline recruitment.
Contribute to continuous improvement of hiring workflows and strategies.

Qualifications and Required Skills

Robust experience in managing full-cycle recruitment across diverse roles in dynamic environments.
Technical understanding of MSP, IT services, and client-facing technology to effectively evaluate candidate suitability.
Strong sourcing capabilities, knowing when to expand searches or set realistic expectations about talent availability.
Excellent candidate evaluation skills, with a talent for uncovering potential not immediately evident on resumes.
Ability to build trust and provide clear, practical advice to hiring managers regarding candidate market and selection.
Warmth and empathy balanced with professionalism and effective follow-through.
Team-player attitude with a collaborative, low-ego approach and a focus on maintaining momentum.

Preferred Experience

Prior exposure to technology recruitment.
Sound commercial awareness concerning salary benchmarking and market conditions.
Experience working within internal or distributed recruitment teams.

Working Conditions and Location

This role is located in Auckland with a hybrid work model allowing flexibility between onsite and remote work. It is an internal recruitment position, not agency-based, mainly focused on hiring within New Zealand and occasionally supporting other First Focus locations.

Benefits

Competitive remuneration package up to NZD 100,000 plus Kiwisaver.
Hybrid working arrangement for a balanced work-life integration.
Free access to professional psychological and counseling coaching services.
Flexible leave and working options.
Support for ongoing professional development including 10 paid study days annually and coverage of exam fees (subject to conditions).
FastTrack mentoring program with promotion opportunities from within.
Active participation in company-led equality, charity, and environmental initiatives.
Regular team social events fostering a positive culture.

Company Culture and Values

First Focus is a growing IT services provider operating across Australia, New Zealand, and the Philippines. The company culture is focused on meaningful work, effective systems, and supportive teamwork rather than typical recruitment theatrics. The role requires alignment with core values including curiosity—the drive to ask insightful questions, challenge assumptions and perceive the qualities others might overlook.

Additional Information

The ideal candidate thrives on managing urgent hiring needs with a sense of urgency and professionalism, values collaboration over competition, and understands recruitment as a shared effort. Neurodiverse candidates are encouraged to apply, with accommodations available to best demonstrate their abilities.

IT Recruiter

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