Inside Sales Executive

Role Overview

The Inside Sales Executive will be responsible for managing and converting warm leads generated by outbound campaigns into confirmed sales. Your key task is handling multiple leads simultaneously with speed and strong organizational skills to consistently close deals.

Key Responsibilities

• Respond promptly to warm leads, initiating contact within minutes or hours.
• Engage prospects through phone, email, WhatsApp, and virtual or face-to-face meetings.
• Assess client requirements and explain how the offered solution meets their commercial and technical needs.
• Address objections, deliver detailed responses, and build trust over ongoing interactions.
• Prepare quotations and proposals; proactively follow up until final decision is achieved.
• Negotiate terms and secure signed purchase orders to close sales.
• Maintain accurate and updated records in the CRM system for all leads, stages, and next steps.
• Collaborate with technical, product, and operations teams for demonstrations and project specifications.
• Provide feedback on call scripts and campaign quality by identifying frequent objections and high-yield segments.

Candidate Requirements

• 2 to 4 years of B2B inside sales or telesales experience, preferably in technology or manufacturing sectors.
• Demonstrated success in meeting or exceeding sales targets with deal closures.
• Strong communication and negotiation skills fluent in Arabic and English.
• Ability to manage a large volume of leads and follow-ups diligently and systematically.
• Experience using CRM platforms such as Salesforce, HubSpot, Zoho, or equivalents with rigorous data maintenance.
• Capable of understanding complex technical products and explaining them in simple, clear terms.
• Self-driven, resilient, and highly organized work approach.
• Bachelor's degree preferred.
• Experience in fleet management systems or telematics is an advantage.

Performance Indicators

• Speed to Lead: How quickly the first contact is made after lead handoff.
• Follow-up Consistency: Number of touchpoints per lead until a decision is reached.
• Conversion Rate: Ratio of converted leads to total handed-off leads.
• Win Rate: Closed opportunities versus total managed opportunities.
• Revenue Generated: Amount of purchase orders and revenue closed each month.
• Pipeline Hygiene: Accuracy and timeliness of CRM updates.