Implementation Specialist

Company Overview

Imagine Learning, formerly Weld North Education, is a leader in digital-first K–12 curriculum solutions dedicated to fostering breakthroughs in learning that ignite curiosity, creativity, and confidence among students and educators. Utilizing Curriculum-Informed AI™ technology, the company designs innovative tools that personalize instruction and engage learners effectively, shaping the future of education.

Role Summary

The Implementation Specialist will work remotely from California, supporting StudySync, a digital curriculum provider for grades 6-12. This full-time role involves account management, training, and collaborative sales support within a regional scope and nationwide as needed.

Key Responsibilities

• Manage implementation and fulfill account needs throughout the assigned region.
• Support additional accounts across the nation when required.
• Use Salesforce to document sales opportunities, contacts, communications, and training activities.
• Prepare and deliver sales presentations, product training, and professional development both in-person and via webinars.
• Liaise effectively with district officials, school administrators, and teachers to ensure successful program deployment and customer satisfaction.
• Coordinate with sales partners to meet sales and training objectives.
• Provide technical support and resolve customer queries promptly.
• Lead interactive live-chat and webinar sessions for customers and potential clients nationwide.
• Maintain flexibility to accommodate varying schedules for training and travel obligations.
• Proactively manage customer accounts from initial interest through onboarding and renewal stages.
• Participate in or lead team projects including webinar creation, training initiatives, and collateral materials development.
• Perform additional duties as assigned.

Qualifications and Experience

• Bachelor’s degree or higher from an accredited institution paired with at least five years of experience in K-12 education, including classroom or administrative roles; equivalent combinations of education and experience are considered.
• Preferred expertise in grades 6-12 and English Language Arts (ELA).
• Strong knowledge of current educational standards and effective instructional methods.
• Familiarity with English Language Development (ELD) standards, instructional models, and best practices, especially in California educational settings.
• Experience delivering professional development and product training sessions.
• Proficiency with web-based tools such as Salesforce, Slack, Zoom, Google Suite, and Microsoft Office.
• Excellent communication, organizational, public speaking, and problem-solving skills; demonstrates teamwork.
• Ability to manage multiple accounts and projects concurrently and work independently in a remote environment.
• Willingness and ability to travel approximately 40% of the time, increasing up to 75% during peak seasons, primarily within California; valid driver’s license, auto insurance, and a clean driving record required.

Compensation and Benefits

Base salary is anticipated between $65,972 and $72,000 annually, with eligibility for additional incentives, commission, or bonuses reflecting individual or company performance. Benefits include multiple health, dental, and vision plans (some with zero premiums), 401(k) with company match, 16 paid holidays including floating holidays and a winter shutdown, paid time off, maternity and fertility/family building benefits, paid bonding leave, on-demand mental health resources, life and disability insurance, pre-tax savings plans, paid volunteer leave, and extensive professional development opportunities including tuition reimbursement. The company supports flexible work arrangements to enhance work-life balance.

Additional Information

Imagine Learning values diversity and inclusion, offering equal employment opportunities without discrimination across numerous protected categories. The company fosters a welcoming environment that encourages growth and collaboration. Candidates must reside in California to accommodate travel requirements. Recruitment agencies are not authorized to submit unsolicited resumes.