Human Resources Administrative Coordinator

About the role

Enstar Group is hiring an HR Services Coordinator to join its HR Shared Services team. In this position, you will provide day-to-day administrative assistance to the HR function, support employees with queries, and handle requests from leadership.

Key responsibilities

• Deliver administrative support for the US HR team.
• Keep electronic employee records complete, accurate, and compliant with company policy, legal standards, and relevant local legislation.
• Work closely with HR Business Partners and HR Centres of Expertise to support the HR Target Operating Model.
• Support onboarding by preparing offer letters and contracts, collecting new-hire paperwork, arranging background checks, and managing country-specific joining steps.
• Organize and run new-joiner orientation and onboarding sessions.
• Help manage mandatory training assignments and follow-ups through the learning management system.
• Provide initial support for HR systems and route escalations when needed.
• Update employee records in the HRIS for new hires, role changes, and employee exits.
• Prepare documentation for employee changes, terminations, notices, and related forms.
• Respond to common employee questions about HR procedures.
• Handle HR-related enquiries and service requests.
• Stay informed about global HR practices and developments.
• Support HR projects such as data reviews, policy updates, and new programme creation.
• Carry out other duties as assigned.

What you will bring

• A self-motivated approach with initiative, analytical thinking, and strong problem-solving ability.
• A service-oriented mindset with strong teamwork, collaboration, listening, prioritization, and speed in delivering accurate outcomes.
• Practical judgment and the flexibility to adapt to changing needs and situations.
• Confidence working in a fast-moving environment with several priorities at once.
• Ability to contribute both independently and as part of a broader team, including remote collaboration.
• Strong working knowledge of Microsoft Outlook, Word, PowerPoint, and Excel.
• Experience with HR and payroll systems or platforms.
• Early experience in an HR department.
• Exposure to user support for systems.
• Involvement in system development or improvement initiatives.
• Ability to create management information for the business.
• Excellent organization, prioritization, follow-up, and attention to detail across complex workloads.
• Strong verbal and written communication skills.

Benefits

• Medical, dental, and vision coverage for individuals and families.
• 24/7 virtual access to board-certified doctors and pediatricians for urgent care.
• Access to Health Savings Account (HSA) or Flexible Spending Account (FSA).
• Dependent Care FSA for daycare-related expenses.
• Employee Assistance Program (EAP) support for health and wellbeing.
• Optional pet insurance and home/auto insurance.
• Wellness reimbursement of up to $600 per year for eligible wellness expenses such as gym memberships or massage.
• 401(k) retirement plan with company match of up to 6% of employee contributions.
• One paid volunteer day each year.

Compensation

The target base salary for this role is $70,000 to $75,000 annually. Final pay will depend on the hiring location and the candidate’s relevant market value, knowledge, skills, and experience. This range does not include discretionary incentives.

About Enstar

Enstar is a global reinsurance and insurance group focused on retrospective solutions and specialist underwriting. The company supports clients in managing risk, releasing capital, and creating financial flexibility for growth. With operations across major insurance centres worldwide and a network of nearly 800 professionals, Enstar brings deep expertise to complex industry challenges.

Learning and development

Career growth is a core part of the employee experience at Enstar. The company supports professional qualifications aligned to role development, offers access to training, conferences, seminars, and CPD opportunities, and provides a digital learning hub through LinkedIn Learning with courses, videos, eBooks, and audiobooks.

Wellbeing and community

Enstar also invests in physical, mental, and financial wellbeing. The company values supportive teams, meaningful work, and a positive workplace culture, while also aiming to contribute positively to communities and reduce its environmental impact.

Inclusivity and accessibility

Enstar is an equal opportunity employer and welcomes applicants from all backgrounds, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or carer status, race, religion or belief, sex, or sexual orientation. The company is committed to providing an accessible hiring process and encourages candidates to request reasonable accommodations if needed.